Transport Customer Service

3 weeks ago


Northampton, United Kingdom The Best Connection Employment Group Full time

We’re currently recruiting for full-time, Transport Administrator Assistants to join our team in Northampton. You’ll be partnered with one of our impressive clients, ensuring that all things logistics are coordinated on site

Shift:

- 42.5 hours per week
- 0830-1700 Monday to Friday shift pattern

Pay, benefits and more:

- A salary of £23,000 (£10.41 per hour)

**Duties**:

- Actively maintain the daily late running and failed delivery report ensuring it is disseminated at agreed publication times
- Create and monitor rebooks and returns determining costings to all parties including additional costing and demurrage
- Initiate regular dialogue with third party providers to ensure that deliveries are meeting booking requirements
- Ensure weekly KPI reports are produced in an accurate and timely manner
- Effectively deal with day-to-day queries from customers and third party providers
- Record and maintain delivery discrepancies ensuring these are reported to relevant parties
- Accurately administer and control all returned stock and collections in accordance with customers’ expectations
- Complete Transport planning administration tasks to ensure accurate weekly accounts.
- Ensure all systems are reviewed regularly to achieve continuous improvement
- Help to ensure we always operate a safe environment in line with company policy

Site benefits:

- Access to a variety of high street discounts
- Cycle to work scheme
- Workplace pension

Benefits with working with The Best Connection:

- 29 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday 2023)
- Weekly payslips
- Online payslips
- Ongoing temporary assignments
- Possible permanent position following a successful trial period

**Benefits & Requirements**:

- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)


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