Housing Support Officer

2 weeks ago


Liverpool, United Kingdom My Space Housing Solutions Full time

**‘Supporting Independence, Inspiring Growth’.**

Do you have a ‘can do’ attitude and approach? We are looking for a Housing Support Officer who can commit to working in a way which demonstrates; **Respect, Teamwork, Empathy and Integrity**.

My Space Housing Solutions provides Exempt Accommodation to some of the most vulnerable people in society, supporting and enabling them to live independently.

We put people at the heart of everything we do, and are unique in that we provide housing when all other opportunities have been exhausted. We lead the way in improving lives, creating opportunities and supporting people to achieve great things

Our approach means vulnerable people can live in good homes with the necessary support, but also puts them on the path to improving their wellbeing, integrating with their communities and living independently.

**What you’ll be doing**
- Taking the lead role in the assessment of incoming referrals.
- Working with individuals in a focused way which enables them to maximise their independence and live to full potential
- To work alongside vulnerable individuals in promoting independence and empowering sustainment of their tenancy.
- To complete a support plan with each tenant detailing all elements of support required in order for their tenancy to be maintained - including any signposting required. This must be reviewed on a regular basis.
- To work alongside an individual in understanding how best to provide support through a thorough risk assessment process to highlight any risks to themselves, their tenancy or others - this must be reviewed on a regular basis.
- To provide information, advice and guidance to enable tenants to understand their responsibilities and support them to develop effective strategies to manage those responsibilities.
- To work closely with other professionals where appropriate in order to provide a holistic approach to sustaining the tenancy including coordinating professionals’ meetings when necessary and attending external meetings in relation to their support needs.
- To liaise internally with all other departments to enable the successful cycle of tenancy related support and to help maintain the tenancy.
- To work closely with an individual in understanding acceptable behaviour and being a good neighbour so that their tenancy is maintained in the longer term.
- To use the recording systems in place to enable a full reflection of all activities relating to each individual whether it be contact notes, all relevant supporting documentation, maintenance reporting etc.
- To be responsible for a series of regular Health and Safety checks effective recording and reporting any compliance related matters
- To be responsible for regular property inspections, reporting maintenance and other issues as required

**What we will be looking for from you **
- A confident approach with exceptional verbal communication and negotiation skills
- An appetite to work collaboratively with colleagues to problem solve and work as part of a team.
- Excellent written and recording skills
- The necessary skills and abilities to complete comprehensive assessments at initial referral, support plans, risk assessments and acceptable behaviour agreements.
- Ability to prioritise a busy and ever changing workload
- A solid working knowledge of safeguarding adults and children, as well as experience of working with a diverse group of vulnerable adults
- The confidence and experience to challenge decisions and advocate in the best interest individuals
- Car driver with access to a car for business use.

**In return you can expect**
- A comprehensive induction programme
- Supported supervision based on a person-centred model
- Share across the organisation a supported enthusiasm of contributing to the right attitudes and behaviours of the workforce including sharing respect and caring for each other
- A pay-structure that demonstrates the ability to aspire in the organisation into succession planning

**Job Types**: Full-time, Permanent

**Salary**: £20,800.00 per year

**Benefits**:

- Company pension
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- Are you or a member of your immediate family a UK Armed Forces Veteran?
- Driver with access to a car for business use.
- Housing knowledge desirable

Work Location: In person

Reference ID: V493



  • Liverpool, United Kingdom Nugent Full time

    The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.**Job details**: **Job reference** REQ000303 **Date posted** 07/02/2023 **Application closing date** 17/02/2023 **Location** Liverpool **Salary** Salary - £26,690 **Package** Competitive terms and...

  • Housing Officer

    4 days ago


    Liverpool, United Kingdom The Riverside Group Full time

    **Housing Officer** **Permanent role** **Part Time 25 hours** **Salary £ **22,898 **pro rata** **Based in Liverpool** **Scheme name Shackleton View** **Working Pattern Monday to Friday** Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well...

  • Housing Officer

    5 days ago


    Liverpool, United Kingdom Bedspace Full time

    **To add to our existing team of dedicated staff, Bedspace are seeking to recruit a Housing Officer to support the Bedspace Housing Team. Your focus will be to maintain positive relationships with landlords, manage ASB complaints and ensure all properties are compliant in line with Health & safety legislation.** - **Company benefits**_**: - Competitive...


  • Liverpool, United Kingdom Michael Page (UK) Full time

    About Our Client Our client is a substantial player in the sector, providing vital housing services to communities. With a sizeable team based in Merseyside, they are well-respected and known for their commitment to improving lives through their work. Job Description Manage a diverse caseload of housing properties Deliver high-quality customer service...


  • Liverpool, United Kingdom Prima Group Full time

    Neighbourhood Housing OfficerAn exceptional opportunity has arisen to join one of North Wests leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work, We see our people being key to our success, and are Silver Award members of Investors in People .Location: Liverpool, Sefton, WirralSalary: £33,986 Per...


  • Liverpool, United Kingdom Cobalt Housing Full time

    Cobalt Housing is a registered housing association based in North Liverpool. Cobalt was formed in February 2003 following the transfer of our homes from Liverpool City Council. As the majority landlord in the area Cobalt are also actively engaged in a wide range of economic, neighbourhood and community regeneration activities in the area that they serve. By...

  • Business Support Executive

    Found in: Jooble UK C2 - 3 weeks ago


    Liverpool, United Kingdom Cobalt Housing Full time

    Cobalt Housing is a registered housing association based in North Liverpool. Cobalt was formed in February 2003 following the transfer of our homes from Liverpool City Council. As the majority landlord in the area Cobalt are also actively engaged in a wide range of economic, neighbourhood and community regeneration activities in the area that they serve. By...

  • Housing Officer

    3 weeks ago


    Liverpool, United Kingdom Michael Page (UK) Full time

    Our client is a substantial player in the sector, providing vital housing services to communities. Manage a diverse caseload of housing properties Deliver high-quality customer service to tenants Work collaboratively with the property team to address housing issues Implement housing policies and regulations Perform administrative duties related to...


  • Liverpool, United Kingdom Reed Business Support Full time

    **Customer Liaison Officer - 6 month FTC - Liverpool city centre location.** We are currently recruiting for a Customer Liaison Officer for a large charitable organisation to assist in customer support during various projects happening next year. The role is looking to start asap and whilst mainly office based you would be expected to attend on site 1 -2...


  • Liverpool, United Kingdom Cobalt Housing Full time

    Job title: Former Tenant Arrears Officer (Part time FTC to 31st March 2024) **Salary**: £15,540.39 per annum rising to £16,358.31 per annum upon successful completion of probation. Pro rata salary based on 17.50 hours per week Location: 199 Lower House Lane, Croxteth, L11 2SF Cobalt has a 35-hour working week, Monday to Friday, 9am to 5pm, and we are...


  • Liverpool, United Kingdom Cobalt Housing Full time

    **Job title**:Customer Service Officer **Contract**: 9 month fixed term contract **Salary**: £25,041.53 per annum rising to £26,359.51 upon successful completion of 6 month probation period **Location**: L11 2SF Working within a busy team, Customer Service Officer will be responsible for acting as the first point of contact for all customers, providing...

  • Executive Assistant

    6 days ago


    Liverpool, United Kingdom Cobalt Housing Full time

    **Latest Opportunities**: We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord. If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to...


  • Liverpool, United Kingdom NHS Midlands and Lancashire Commissioning Support Unit Full time

    We are seeking a full time, motivated and experienced Business Support Officer to join our Merseyside team at Midlands and Lancashire Commissioning Support Unit (MLCSU). You will be working as part of a team, supporting the Personalised Continuing Healthcare Team with a variety of administrative tasks. The role will carry with it a varied workload and...


  • Liverpool, United Kingdom Cobalt Housing Full time

    **Latest Opportunities**: We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord. If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to...

  • House Assistant

    4 days ago


    Liverpool, United Kingdom Ronald McDonald House Charities Full time

    As a House Assistant you will assist the Manager with the day-to-day running of our 84- bedroom House. In this Front of House role you will be first point of contact for our families and will provide a strong administrative support to the House team. You will work alongside other members of the House team to provide a supportive environment for resident...


  • Liverpool, United Kingdom NCG (New College Group) Full time

    Connecting the World through English JOB PURPOSE ORGANISATIONAL RELATIONSHIP Part of the Student Support Team, the Student Support Officers are based at the front desk and report directly to the Student Support Manager. The responsibilities below are shared between the Student Support Officers and the Student Support Manager may complete some...


  • Liverpool, United Kingdom RBUK Legal Full time

    Esteemed law firm with offices across the North West is seeking a Costs Draftsperson to support their Housing Disrepair (HDR) team. This role is based in Merseyside, with occasional travel to other offices in the North West as required. Additionally, after the probationary period, the firm may consider hybrid or remote working arrangements to accommodate...


  • Liverpool, United Kingdom Thornton Legal Full time

    Our client is a long standing, well thought of law firm, who act for clients nationwide in housing disrepair claims. They need an experienced litigator to join them at their Liverpool office. Your caseload of between 90-120 files, will vary from straightforward pre-litigation cases to complex housing disrepair problems. All of their cases are pre-vetted...


  • Liverpool, United Kingdom Novax Recruitment Ltd Full time

    **Resettlement Officer** **Liverpool** **£25-£27 P/H (Umbrella)** **3 Months +** We are looking to recruit a dynamic Resettlement officer. As Resettlement Officer work with refugees and homeless families in housing need and those who are potentially homeless to identify and address their housing and support needs. **You will be an experienced Discharge...

  • Housing Disrepair Costs Draftsperson

    Found in: beBee S GB - 3 weeks ago


    Liverpool, United Kingdom RBUK Legal Full time

    Esteemed law firm with offices across the North West is seeking a Costs Draftsperson to support their Housing Disrepair (HDR) team. As the ideal candidate, you will have a solid understanding of costs drafting and assessment procedures. Experience in handling costs related to civil litigation or HDR cases would be advantageous. This role is based in...