Ev Tnc Lead

2 weeks ago


London, United Kingdom Hertz Full time

General Responsibilities:
You will be responsible for ensuring operational excellence across the whole Retail & Pool Fleet Partner’s estate, as well as working closely with members of the Hertz 24/7 team and Partner’s Field Services Team to build a profitable business.

**CUSTOMER SERVICE AND CONTINUOUS IMPROVEMENT**

Ensure best in class customer service provided for UBER

drivers at all staged of the hire process.

Encourages and maintains ‘best practice sharing culture’

Always striving to find ways to improve service

**FLEET PLANNING & MANAGEMENT**

Supporting the on-boarding of new UBER Drivers

Owning /developing driver pipeline awaiting fleet

Manage fleet in line with demand

Fleet management - In-fleet and de-fleet of taxis and associated regulatory controls

Manual invoicing - EV infrastructure charging

**TEAM MANAGEMENT AND MOTIVATION**

Build a team / structure to support the TNC growth plans

Coaching and training of Hertz staff to support TNC

delivery in early stages of partnership

Ensure adequate training solutions in place for all

relevant Hertz employees

**BUSINESS DEVELOPMENT**

Day to Day management of UBER / Hertz relationship

Develop the business model and develop VAS products

that could be added in to the launch offering

Awareness of competitor activity to grow the business

and successfully manage relationships.

**FINANCIAL ACUMEN**
- Understands and contributes to the P&L to maximise profitability.
Careful control of all cost lines
Day to Day management of External insurer for the provision of Fleet insurance policy for Taxi provision**NETWORK STRATEGY AND PARTNERSHIPS**

Design and deliver the UK EV Network strategy

Provision and management of EV charge network

Manage associated partnerships with EV partners

**STAKEHOLDER MANAGEMENT**
- Internal engagement of all key stakeholders - Internal & External (e.g. UBER, TFL, Shell)
Effective management of the Portfolio Receivable Position within partnerships
Reporting of key KPIs to all key internal stakeholders
Lead and present monthly meetings with partners - internal & externalEssential Requirements:

- Ideally a minimum of 5 years prior sales experience including account management
- Experience working with EVs, in either a fleet management or sales basis
- Experience of supplier management with the fleet world - vehicle repair & disposal, Tech installations
- Experience of managing / working within a multi -million £ Tech based operation
- Building and maintaining a fantastic relationship with a key partner
- Ability to identify and influence key revenue drivers so as to realise the accounts full potential.


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