Regional Recoveries Officer

6 months ago

Brighton, United Kingdom Aimée Willow Connex Full time

Regional Recoveries Officer Support

Brighton - South East

The role

Delivery of a strong, consistent and disciplined approached to the business recoveries in order to preserve and maximise value of outstanding debts and other asset classes. Work closely with client services teams, credit and risk, and external stakeholders including insolvency

practitioners and legal advisors. Provide overflow executive support as required.

**Responsibilities**:

- Early engagement on credit risk matters with a focus on debtor verifications and collateral assessments.
- Attend customer premises when required to support with credit and risk strategy.
- Responsible for undertaking collections activity for failed customers, and/or liaising with external collection agents if any element is outsourced.
- Support with strong credit, risk and governance procedures.
- Responsible for timely and accurate system closures, to include completion and circulation of Termination reports.
- Identify developing risks working closely with PRM and client services teams.
- Timely and accurate completion of Annual Security reviews.
- Manage and maintain the southern collect out report. Ensuring concise and accurate reporting on all live collect outs.
- Responsibility for pursuing overdue debts, where necessary, liaising with solicitors to commence legal proceedings while managing external recovery costs to ensure they are only incurred when absolute necessary.
- To ensure that recommendations for any bad debt provision are fully documented in a timely fashion to include a clear rationale and on-going strategy, where appropriate. To try and ensure also that the bad debt ratio does not exceed budgeted figure, whilst identifying any opportunity to maximise any additional service fees.
- Ensure that customers are put at the heart of what we do as a business and that when delivering our products and services the customers needs are met as far as possible.
- Ensure that our products and services are clearly, fairly and accurately described in marketing and other client documentation.
- Ensure that customers are treated fairly throughout the transaction lifecycle.
- Taking ownership of all inbound enquiries, effectively liaising with all areas of the business and meeting committed turnaround times.
- Consistent approach/ best practise and financial accuracy Risk & Compliance
- Ensure understanding, identification, management and monitoring of risk in accordance with agreed policies.
- Ensure the business operates within its agreed risk appetite.
- Ensure emerging risks are identified and appropriately escalated.
- Work effectively with the advisory and control functions such as Legal, Risk and Compliance.

Relevant Experience
- Strong written and verbal communication, including active listening, able to build relationships across the business as well as with clients and debtors.
- Strong numeric, organisational and credit analysis skills.
- Negotiation skills for convincing clients/debtors to meet their financial commitments.
- Persistence and determination
- Customer facing experience
- Understanding of financial and legal terms and debt recovery procedures

  • Debt Recovery Agent

    5 months ago

    Brighton, United Kingdom The Pensions Regulator Full time

    Job ref: 176640 TPR grade: 11 - Officer **About us**: More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come. Everyone at TPR plays an important role in helping to keep more than...

  • Debt Recovery Agent

    5 months ago

    Brighton, United Kingdom The Pensions Regulator Full time

    Job ref: 189728 TPR grade: 11 - Officer **About us**: More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come. Everyone at TPR plays an important role in helping to keep more than...

  • Debt Recovery Agent

    5 months ago

    Brighton, United Kingdom Pensions Regulator Full time

    **Details**: **Reference number**: - 340580**Salary**: - £28,233- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other**Contract type**: - Permanent**Business area**: - Operations**Type of role**: - Other**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About...

  • Regional Operations Specialist

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Common Sail Investment Group Full time

    Regional Operations SpecialistAt Common Sail Investment Group, we are seeking a highly skilled Regional Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing support, guidance, and oversight to our communities to ensure the highest standards of care and quality of life for our residents.Key...

  • Regional Operations Specialist

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Common Sail Investment Group Full time

    Regional Operations SpecialistAt Common Sail Investment Group, we are seeking a highly skilled Regional Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing support, guidance, and oversight to our communities to ensure the highest standards of care and quality of life for our residents.Key...

  • Regional Operations Specialist

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Common Sail Investment Group Full time

    Regional Operations SpecialistAt Common Sail Investment Group, we are seeking a highly skilled Regional Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing support, guidance, and oversight to our communities to ensure the highest standards of care and quality.Key Responsibilities:Conduct...

  • Regional Operations Specialist

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Common Sail Investment Group Full time

    Regional Operations SpecialistAt Common Sail Investment Group, we are seeking a highly skilled Regional Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing support, guidance, and oversight to our communities to ensure the highest standards of care and quality.Key Responsibilities:Conduct...

  • Solar Regional Director

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    Solar Regional ManagerWe are seeking an experienced and customer-obsessed leader to drive regional growth in our Brighton office. As a Solar Regional Manager, you will be responsible for overseeing the end-to-end delivery of solar operations within your region, combining leadership, operational management, and customer-focused strategies to ensure the...

  • Solar Regional Director

    1 month ago

    Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    Solar Regional ManagerWe are seeking an experienced and customer-obsessed leader to drive regional growth in our Brighton office. As a Solar Regional Manager, you will be responsible for overseeing the end-to-end delivery of solar operations within your region, combining leadership, operational management, and customer-focused strategies to ensure the...

  • Regional Operations Specialist

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Common Sail Investment Group Full time

    Regional Operations SpecialistJoin Common Sail Investment Group as a Regional Operations Specialist and take on a challenging role that requires strong leadership and operational skills. As a key member of our team, you will be responsible for providing support, guidance, and oversight to our communities to ensure the highest standards of care and quality of...

  • Regional Operations Specialist

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Common Sail Investment Group Full time

    Regional Operations SpecialistJoin Common Sail Investment Group as a Regional Operations Specialist and take on a challenging role that requires strong leadership and operational skills. As a key member of our team, you will be responsible for providing support, guidance, and oversight to our communities to ensure the highest standards of care and quality of...

  • Regional Account Executive

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Red Bull Full time

    Regional Account Executive - GroceryRed Bull is seeking a highly motivated and experienced Regional Account Executive to join our team in the South East region. As a key member of our sales team, you will be responsible for driving availability and secondary placements of Red Bull products in grocery stores, building and developing customer relationships,...

  • Regional Partner Relations Executive

    5 months ago

    Brighton, United Kingdom Study Group Full time

    **Contract type**: Full Time - Permanent **Location**:Brighton Head Office (80% remote) **ABOUT THE ROLE** - Act as the first point of contact for the Global Admissions Operations on all matters related to the designated region. - Provide expert advice to the Global Admissions Operations on academic credentials or complex cases within the specified...

  • Solar Regional Manager

    1 month ago

    Brighton, United Kingdom Octopus Energy Full time

    Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and to help us make our vision a reality.Here at Octopus, we’re embarking on an exciting journey with the continued growth of our solar value proposition. We’re bringing market leading products to the market that couple with our best in...

  • Regional Sales Development Specialist

    24 hours ago

    Brighton, Brighton and Hove, United Kingdom Bayerische Motoren Werke Aktiengesellschaft Full time

    Rolls-Royce Motor Cars, Goodwood - Regional Sales Reporting OpportunityA Challenging Role with Opportunities for GrowthAs part of the BMW Group, Rolls-Royce Motor Cars is a leader in the luxury automotive industry, with its Goodwood manufacturing plant located in the heart of the West Sussex countryside.We are seeking a highly motivated and detail-oriented...

  • Regional Operations Specialist

    5 months ago

    Brighton, United Kingdom Common Sail Investment Group Full time

    Regional Operations Specialist - Independent Living Michigan & Ohio Company paid Life Insurance Competitive Salary & Comprehensive benefits Generous PTO/Holiday Opportunity for Growth and Development Position Summary - Regional Operations Specialist - Independent Living The Operations Specialist - is responsible to provide...

  • Regional Account Executive

    5 months ago

    Brighton, United Kingdom Red Bull Full time

    **Company Description**: **Red Bull UK is currently recruiting for a Regional Account Executive - Grocery to be based in the South East.** Reporting to the Grocery Sales Manager, you will be responsible for driving availability & secondary placements of Red Bull, building and developing customer relationships, executing instore sales drivers and acting as...

  • Regional Account Manager

    1 week ago

    Brighton, Brighton and Hove, United Kingdom Red Bull Full time

    Regional Account Executive Job OverviewRed Bull UK is seeking a skilled Regional Account Executive to drive availability and secondary placements of Red Bull in the Grocery channel. As a key member of our team, you will be responsible for building and developing customer relationships, executing instore sales drivers, and acting as an expert in the Soft...

  • Office Manager

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom 279 University Hospitals Sussex NHS Foundation... Full time

    Job Title: Office ManagerJoin our team at University Hospitals Sussex NHS Foundation Trust as an Office Manager for the Breast Screening Department. As a key member of our team, you will be responsible for leading our administrative functions and ensuring the smooth operation of our screening office.Key Responsibilities:Assist with the maintenance of the...

  • Office Manager

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom 279 University Hospitals Sussex NHS Foundation... Full time

    Job Title: Office ManagerJoin our team at University Hospitals Sussex NHS Foundation Trust as an Office Manager for the Breast Screening Department. As a key member of our team, you will be responsible for leading our administrative functions and ensuring the smooth operation of our screening office.Key Responsibilities:Assist with the maintenance of the...