Service Desk Manager

**Service Desk Manager / IT Service Manager** **Service Desk Manager** **Leeds + Remote working** **Up to £50,000** Your new role The Service Desk Manager understands our product and service portfolio and utilises this to facilitate exceptional service delivery to our clients. The SDM will be taking direct ownership of all clients for service support, and...

Role Summary:We are looking for an accomplished Customer Support Manager to lead our technical support team and spearhead customer experience initiatives. As a seasoned professional, you will leverage your expertise to drive process improvements and develop innovative solutions that enhance efficiency and customer satisfaction.Responsibilities:Oversight of...

**Service Desk Analyst - 6 Month Contract - Inside IR35** **Leeds** **£125 - £170 per day** One of our clients in the financial services is looking for a Service Desk Analyst to join their Leeds Office for a 6 month contract - £170 per day Inside IR35. Role: - Log all Incidents and Requests in LANDesk - Using the impact and urgency matrix, ensure that...

**Service Desk Analyst - Leeds** **Ref:** Venn Group’s Yorkshire IT team are recruiting for experienced **Service Desk Analyst’s**to join a busy service desk team! **The role is fully on site and requires some level of service desk experince**. **Location**: - Leeds **Rate**: £11 - 15 per hour (dependant on PAYE or Umbrella) **Duration**:Three...

**Service Desk Analyst - Leeds** Venn Group’s Yorkshire IT team are recruiting for experienced **Service Desk Analyst’s** to join a busy service desk team! **The role is fully on site and requires some level of service desk experience**. **Location**: - Leeds - City Centre **Rate**: £10.29 + Holiday Pay (dependant on PAYE or...

DYNAMIC SEARCH SOLUTIONS IS SEEKING A SERVICE DESK EXPERT IN EAST YORKSHIRE. AS AN IT SUPPORT SPECIALIST, YOU WILL BE PART OF THE SERVICE DESK TEAM, RESOLVING CUSTOMER ISSUES EFFICIENTLY.ASSISTING IN RESOLVING CUSTOMER ISSUES IN A SHORT TIMEFRAME.SUPPORTING JUNIOR TEAM MEMBERS.ESCALATING TICKETS TO SENIOR TEAM MEMBERS WHEN NECESSARY.USING ITSM TOOLS TO...

**Service Desk Analyst - West Yorkshire** **Ref: BHC/56457880** Venn Group’s Yorkshire IT team are recruiting for experienced **Service Desk Analyst’s**to join a busy service desk team! We are currently representing multiple organisations in the area and have both permanent and temporary positions availabledepending on what you would...

**Service Desk Analyst - LEEDS** **Ref: BHC/56457881** Venn Group’s Yorkshire IT team are recruiting for experienced **Service Desk Analyst’s**to join a busy service desk team! We are currently representing multiple organisations in the area and have both permanent and temporary positions availabledepending on what you would prefer. **Location**: -...

Job Title: Service Desk Officer Contract - Inside IR35 Rate: £20 - £23 Per Hour Hybrid with travels to Leeds once or twice per week Length: 3 Months My client is looking for a front-line support analysts to work on our busy DIS Service Desk. The DIS Service Desk provides a high quality, customer facing service to the staff and partner organisations....

The Global IT Service Desk Supervisor is responsible for overseeing the day-to-day IT Helpdesk environment, ensuring timely and professional delivery of technical support to end-users.This role involves managing, maintaining, and developing the IT Helpdesk environment, providing management reports on help desk operations, and enforcing technical standards...

I am currently working with a leading financial services business to find an IT Service Desk Analyst. This will be a first line support role that will be about providing customers with excellent IT support. The IT Service Desk Analyst will manage the speedy answer, response and resolution of all inbound incidents and requests via E-mail, phone, in person...

**About us** Are you looking for a change to join an international service desk, with hours that support international stakeholders? **What you'll be doing**: - Resolves issues surrounding computer hardware, software, network, and telecommunication systems while demonstrating expertise in customer service and technical knowledge. - Receives inbound...

Service Desk Analyst - Leeds - Up to £22,000 **Your new company** Hays Technology are currently recruiting for IT Service Desk Analyst for a large public sector organisation based in Leeds. This role is offered on a permanent basis and offers hybrid working. **Your new role** As the IT Service Desk Analyst, you will work within a growing team to provide a...

At Bupa, we're passionate about harnessing the power of technology to drive innovation and excellence in our services. As an IT Service Desk Operations Manager, you'll play a pivotal role in ensuring seamless day-to-day technology operations for multiple Care Services products.The ideal candidate will possess excellent problem-solving skills, high emotional...

Job Title: IT Service Desk ExpertAbout the Company: Interface Recruitment UK is a leading recruitment agency based in Leeds.About the Role:We are seeking an IT Service Desk Expert to join our team in Leeds. As an ITIL V4 certified professional, you will be working on-site and from home (50% work-from-home arrangement) to provide technical support to internal...

IT Service Desk Team Lead - Remote - £40,000 **Your new company** Hays Technology are currently recruiting for an enthusiastic and knowledgeable IT Service Desk Lead, for a growing national health and wellbeing charity. This role is offered on a permanent basis and can work remotely with occasional travel to their offices. **Your new role** As the IT...

About the JobWe are looking for a Service Desk Technician to join our team in Leeds. As an IT Support Specialist, you will be responsible for providing technical support to internal end-users and external customers during agreed working hours on a rota basis.Key ResponsibilitiesProvision of technical support to all internal end-users and external customers...

Are you an experienced Service Desk Analyst with a flare for providing excellent customer service and maintaining composure in a busy and demanding environment? We have a number of Service Desk roles for a client based in Leeds. This is a 12 month FTC. Key Experience/Skills: - Previous knowledge / experience of using a call logging system - Have an...

Fruition IT: Delivering Cutting-Edge Technology SolutionsWe are seeking a skilled 1st Line IT Support Service Desk Engineer to join our team in Leeds. As a key member of our service desk, you will be responsible for providing exceptional customer service and resolving complex technical issues. The role requires experience with Windows 10/11 troubleshooting,...

**Service Desk Engineer** **£30,000 - £35,000 + Benefits + Hybrid Working** **Leeds** Our client is a highly successful, expanding provider of innovative data protection services. Well established and partnered with a leading backup brand, they are looking to recruit experienced 2nd Line Service Desk Engineers. **What you need**: - Solid knowledge of...