Administrator - Eye Centre - 25 Hours Per Week
6 days ago
**Administrator | Eye Centre, Spire South Bank | Part
- time, 25 hours per week | £9.50 per hour + Excellent benefits | Permanent**
We have an exciting opportunity for an Administrator to join the team in our Spire Eye Centre at Spire South Bank Hospital, Worcester. This position is a part-time role working 25 hours per week on a permanent basis. The working hours would be variable across Monday to Friday with occasional Saturdays to support the service needs.
This will be to provide an efficient administrative service within the Eye Centre supporting our Patients, Consultants and nursing teams, while working with established policies and processes **. **You will ensure an exemplary level of Customer Service that is Customer focused, professional, effective and exceeds the expectations of our Patients, Consultants and Visitors to the hospital.
Spire South Bank Hospital has been in operation for 30 years providing quality private healthcare to the local population and beyond, earning a reputation as a leader in Worcestershire. We work with some of the areas most experienced Consultant Surgeons, Anaesthetists and Physicians to deliver tailored, personalised care. We are proud of the positive patient feedback we receive and are currently undertaking refurbishment of our in-patient bedrooms following significant recent investment.
**Duties and responsibilities**:
- Receive, maintain and update patients records on the hospital computerised system (SAP) and if required liaise with internal departments
- To prepare all relevant paperwork for Patients prior to admission to the hospital
- Booking appointments on the SAP system with patients via telephone, face to face and referral letter.
- To greet, welcome and provide any necessary assistance to all patients, consultants and visitors.
- Register all new or follow up Patients, whether for procedures, Outpatients consultations or Pre-Op assessments
- Provide and receive Patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies
**Who we're looking for**:
- Experience working in a similar environment or in an administrative role would be beneficial.
- Must have good verbal and written skills and have good computer literacy to include Outlook, Excel and Word.
- To be able to work on own initiative and/or as part of a team
- To remain calm, positive and confident in difficult or stressful situations
**Benefits**:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- '˜Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
**_For us, it's more than just treating patients; it's about looking after people.
- **
About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We're committed to looking after people, both patients and staff. Join us, and you'll receive a warm welcome.
**Who are we?**:
- A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.
About the Team: Spire South Bank Hospital has over 30 years' experience providing quality private healthcare to patients from Worcestershire, Herefordshire north Gloucestershire, the Cotswolds and the West Midlands. We work with some of the areas' most experienced consultant surgeons, anaesthetists and physicians to deliver fast access to consultations, diagnostics and personalised care. Substantial investment in recent years has enabled us to expand our facilities and purchase some of the most advanced technology; including a state-of-the-art laparoscopic theatre, MRI and CT scanners and recently refurbished patient bedrooms.
Our patients enjoy a warm and welcoming environment and benefit from low clinical infection rates. In 2018, 97% of our patients said they would recommend the hospital to family and friends.Â
We undertake orthopaedic, urological, cosmetic, spinal, gynaecological, sp
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