Business Administrator Apprentice
3 weeks ago
**EINHELL UK LTD**
To work closely with the E-Commerce Team to help support our fast-moving E-Commerce business development. To provide support in day-to-day admin tasks across retail customers, marketplaces, and our own website.
**Annual wage**
£19,987.50 a year
These roles are entry points into Einhell UK with a potential to develop within customer service and within the company once the training scheme has successfully been completed
**Working week**
37.5 Per Week Monday - Thursday 08:45am - 17:30pm Friday 08:45am - 15:15pm.
Total hours per week: 37.5 hours a week
**What will the apprentice be doing?**
Objectives of this role are to:
- Assist with the management and maintenance of e-commerce platforms, including product listings, pricing, and inventory management.
- Assist with the management and execution of promotional campaigns, providing insights on customer shopping trends.
- Enhance customer experience by working closely with other departments, such as marketing, content, and customer service.
- Ensure excellent customer service and timely resolution of customer complaints and feedback.
Your tasks will be to:
- Collaborate with cross-functional teams, including development, marketing, and customer service, to execute online campaigns and promotions to attract leads.
- Work with the respective Account Manager to review our customers' websites and ensure that all imagery is current.
- Monitor competitor products and pricing to ensure we are price competitive and market leaders in the industry.
- Monitor customer feedback, reviews, and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Business Administration Level 3 Apprenticeship
- End Point Assessment
Training will be delivered remotely via teams, zoom or weblink with your tutor monthly.
**What is the expected career progression after this apprenticeship?**
These roles are entry points into Einhell UK with a potential to develop within customer service and within the company once the training scheme has successfully been completed.
**Requirements and prospectsDesired skills and personal qualities**
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Initiative
**Qualifications**
- GCSE or equivalent English and Maths (Grade A*-B / 5-9*) essential
**Things to consider**
**About the employer**
Einhell is a leading manufacturer of state-of-the-art tools and equipment for the house and garden. From its headquarters in Landau/Isar (Bavaria), the internationally successful company has continuously expanded its innovative rechargeable battery platform Power X-Change and is now the market leader in the area of cordless tools and garden equipment. For many years Einhell has set new standards in terms of endurance, performance, and safety. Einhell customers appreciate the freedom of cordless operation for all their DIY projects, as well as the excellent value for money that Einhell products represent and the first-class customer service offered by the company.
**Employer**
EINHELL UK LTD
**Address**
- UNIT 10
- CHAMPIONS BUSINESS PARK
- ARROWE BROOK ROAD
- WIRRAL
- CH49 0AB
**Contact**
Tracey Chaplin
01788 575090
**Job Types**: Full-time, Temp to perm, Apprenticeship
Contract length: 21 months
**Benefits**:
- Company pension
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: EINHELL UK LTD
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