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Collections Officer

4 months ago

Rotherham, United Kingdom Hawk 3 Talent Solutions Full time

Collections Officer
Permanent
Monday - Friday
Rotherham
£25,000

The Company: Hawk 3 Talent Solutions are working with a client who are looking for an experienced and hardworking Collections Officer to join their team based in Rotherham to assist with the recovery of late payments on the accounts.
The Role:

- The Collections Officer will be advising and assisting customers of payment options
- Taking payments over the phone then adding this onto the loan agreement for the customer
- Input all customer information onto the loan management system
- Negotiate payments arrangements
- You will be reviewing company arrears cases
- Liaising with outside agencies like debt management companies etc
- As the Collections Officer, you will be dealing with difficult customer queries and situations

Experience Required:

- MUST have previous experience within a Collections role
- Knowledge of the Country Court Process would be ideal
- Familiarity with consumer credit agreements and the consumer credit act 1974
- Confident on the phone
- Excellent negotiation skills as well as negotiation skills
- The Collections Officer must be patient and organised

What’s in it for you?
- 28 days annual leave
- Training & support
- Employee Assistance Programme
- Financial wellbeing support
- Lots of discounts for a variety of high street stores
- If you are a member of a professional body, we may consider covering the annual membership cost

For more information on the Collections Officer role or for a confidential chat, please call Jade Lawlor on 07526 166809 today.

Closing date 23.12.2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Rotherham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- collections: 2 years (required)

Work Location: In person