Customer Service Advisor

4 weeks ago


Leicester, United Kingdom Reed Business Support Full time

Our South Leicester client are keen to recruit two Customer Service Advisors for a fixed term temporary position. This role will be working 35 hours per week, on a hybrid basis split between home and the office after training.

The main role will include being the ‘first line’ telephone contact for incoming membership, training and booking enquiries in the Customer Service Centre, responding to incoming calls, taking ownership of the enquiry, and advising callers on the membershipstructure, CPD and IPD, training products, workbooks and events.

Processing subscription payments and resolving queries and objections where necessary, plus, being able to process event bookings, creating accurate records on the CRM system. Collating resources in a timely manner prior to the event and dealing with anyassociated queries regarding these.

The successful applicants will have good organisation skills with the ability to multi-task and prioritise effectively to meet deadlines in a high-volume environment. Excellent accuracy and meticulous attention to detail, an ability to work both independentlyand effectively in a virtual environment.

Plus, an ability to quickly learn and utilise different systems and to demonstrate personal resilience whilst addressing telephone complaints and working under pressure.



  • Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£22,393.80 (from April)** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the...


  • Leicester, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will be the first point of contact. You will be great at connecting with the customer and delivering a smooth and efficient service. **Client Details** My client is a Leicester based retailer specialising in appliances who deliver to over a million satisfied customers. **Description** As a Customer Service Advisor you...


  • Leicester, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will provide support and assistance to case workers to ensure a high volume of caseload is met. **Client Details** My client is a leading legal and professional services company based in Leicester. Working with various business clients across the UK, they deliver high-quality services and legal...


  • Leicester, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will provide support and assistance to case workers to ensure a high volume of caseload is met. **Client Details** My client is a leading legal and professional services company based in Leicester. Working with various business clients across the UK, they deliver high-quality services and legal...


  • Leicester, United Kingdom FOXES RECRUITMENT LIMITED Full time

    **Job Title**: Customer Service Advisor **Location**: LE2, Aylestone **Hours**: Monday-Friday 8.30am-5.00pm **Salary**: £20,000-£26,000 Foxes Recruitment are recruiting for a Customer Service Advisor to work for our client based in the Aylestone area of Leicester. The company are a established business, a leader in their field, who distribute products...


  • Leicester, United Kingdom Huntswood Full time

    New Year, New Job? We might just have the role for you! We are looking to expand a team of Customer Service advisors for a prestigious Financial Services Company. Huntswood is looking for a Customer Service Advisor with Telephone based Customer Service Experience to join an exciting project in Leicester. As a Customer Service Advisor, you will be the...


  • Leicester, United Kingdom Simplify Group Full time

    Customer Service Advisor Leicester (Enderby) £20,319.00 If you are a Customer Service Advisor who wants to make great money working for the largest conveyancing and property services group in the UK, then keep reading! **THE JOB** **WHAT YOU’LL BE DOING AS A CUSTOMER SERVICE ADVISOR** - _Legal administration_ - _Client ID verification_ - _Scanning...


  • Leicester, United Kingdom SF Group Full time

    **Position: Customer Service Advisor** **Location: Leicester City Centre, LE1** **Salary: £20,000 - £21,000** SF Recruitment are working with a brilliant business in the center of Leicester who are looking for an experienced Customer Service Advisor to join their team on a Full Time, permanent basis. Your day to day responsibilities will include: -...


  • Leicester, United Kingdom Recra Consulting Full time

    **Customer Service Advisor - Leicester, England - Full-time - £24k** **_Recra is working in partnership_** with a leading appliance company who are recruiting a customer service advisor for their expanding business. It's an ideal time to be joining a business that could offer future progression and development. The job is all about connecting with the...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards. Our...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards. Our...


  • Leicester, United Kingdom Homes for Students Full time

    Customer Service Advisor Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional...


  • Leicester, United Kingdom CLEAR AUTOMOTIVE RECRUITMENT SOLUTIONS LIMITED Full time

    **Automotive Customer Service Advisor / Bodyshop Administrator** **Leicester** **£26,000 OTE £28,000** - _Well established Accident Repair Group_ - _Permanent position, Monday to Friday, _ - _Pension, 29 Days holiday annual leave, rising with service, sick pay, private Health and dental care vouchers, _ - _Awards academy_ - _A company that can offer lots...


  • Leicester, United Kingdom Macildowie Recruitment and Retention Full time

    **THE OPPORTUNITY**: Macildowie are currently recruiting for a **Customer Service Advisor** working for a business based in**Leicester.** This is a role which offers hybrid working, full time hours and is a permanent position. **THE ROLE & YOUR RESPONSIBILITIES**: - Management of customer claims - Excellent listening and communication skills - Cross...


  • Leicester, United Kingdom Macildowie Recruitment and Retention Full time

    **THE OPPORTUNITY**: Macildowie are currently recruiting for a **Customer Service Advisor** working for a business based in**Leicester.** This is a role which offers hybrid working, full time hours and is a permanent position. **THE ROLE & YOUR RESPONSIBILITIES**: - Management of customer claims - Excellent listening and communication skills - Cross...


  • Leicester, United Kingdom Macildowie Recruitment and Retention Full time

    THE OPPORTUNITY: Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire. The Customer Service Advisor is responsible for providing excellent customer service to our customers by answering questions, resolving issues, and providing support. The ideal candidate will have a strong understanding of customer...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial...


  • Leicester, United Kingdom Student Roost Full time

    Hours: 19 hours per week, working on a rota bases covering 3 shifts per week between Monday - Sunday between the hours of 08:00 - 20:00. **Salary**: £10,917.40 per annum **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just a room?** Here at Student Roost,...


  • Leicester, United Kingdom Barker Ross Full time

    Are you looking for a new Customer Service opportunity? We are looking for a Customer Service Advisor with B2B experience to join a client in Thurmaston. The purpose of the role is to work as part of our dedicated Customer Services team and further enhance the department in the most timely, efficient and customer centric manner. Dealing with internal...