2nd Line Support Engineer

3 weeks ago


Leeds, United Kingdom CERES RECRUITMENT SOLUTIONS LIMITED Full time

I am currently seeking an experienced 2nd Line Support Engineer to join a highly regarded law firm based in central Leeds. This is a busy role where you will be working closely with the IT Team, to provide 2nd line support to the wider business.

Duties and Responsibilities:
To provide 2nd line support through both assigned work, and escalation from the service desk and management

Investigate and resolve service desk incidents assigned with speedy fixes ensuring ticketing system is fully updated

To provide infrastructure systems support including monitoring and maintenance

To provide support for projects and systems upgrades

To provide planned maintenance work both onsite and remotely
- Veeam
- Azure
- Intune

Beneficial technical skills/knowledge are:

- VMware
- Mellanox
- IBM SAN
- Fortigate FW
- Citrix

You will have proven experience providing technical IT advice

Understand functional business processes

Confident and able to communicate with team members across a range of levels and seniority


  • 2nd Line Engineer

    4 weeks ago


    Leeds, United Kingdom In Technology Group Limited Full time

    **2nd Line Engineer** **Salary-** D.O.E **Location-** Leeds We are looking for an experienced 2nd Line Engineer to join our client in the legal industry. This role is based in Leeds. **Technical Skills Required**: - Strong knowledge of Windows 10, 7, Server 2008/12/16 - Active Directory - Knowledge of PC hardware - Extensive experience with networking...

  • 2nd Line Support

    1 month ago


    Leeds, United Kingdom Coburg Banks Full time

    **Job Title**:2nd Line Support **Location**:Leeds **Salary**:£26k - £30k **Benefits**:Pension, Annual Bonus, Regular Salary Reviews, Great Progression Opportunities, Professional Training Programmes **Why would I be interested?** This is a perfect opportunity for someone looking to start the process of becoming an IT Specialist or an all-around 3rd...

  • 2nd Line Support

    1 month ago


    Leeds, United Kingdom Coburg Banks Full time

    **Job Title**:2nd Line Support **Location**:Leeds **Salary**:£27k - £30k **Benefits**:Pension, Annual Bonus, Regular Salary Reviews, Great Progression Opportunities, Professional Training Programmes **Why would I be interested?** This is a perfect opportunity for someone looking to start the process of becoming an IT Specialist or an all-around 3rd...

  • 1st/2nd Line Support

    1 month ago


    Leeds, United Kingdom YourPrime Recruitment Full time

    **Exciting Venue/Event Management Company** **Investment and Growth** **Package**: £22,000 - £28,000 + benefits **Office**: Leeds (First Direct Arena), with travel to other venues - Do you have 2+ years’ experience working in technical support? - Do you have experience supporting EPOS or POS infrastructure or software? - Do you want to travel and...

  • 1st/2nd Line Support

    4 weeks ago


    Leeds, United Kingdom YourPrime Recruitment Full time

    **Exciting Venue/Event Management Company** **Investment and Growth** **Package**: £22,000 - £28,000 + benefits **Office**: Leeds (First Direct Arena), with travel to other venues - Do you have 2+ years’ experience working in technical support? - Do you have experience supporting EPOS or POS infrastructure or software? - Do you want to travel and...


  • Leeds, United Kingdom vertex-it-solutions Full time

    Role**:2nd Line Service Desk Engineer** Reports to**:Service Desk Manager** Our client are an established and successful solutions and services provider who support clients in the Yorkshire and surrounding areas. Due to their continued growth, they are currently looking to add to their existing service desk team. The 2nd Line ServiceDesk Engineer will be...


  • Leeds, United Kingdom Allegiance Technology Full time

    **Role: 1st Line Support Engineer** **Location: Leeds** **Salary: £25,000** Are you wanting to work with the latest cloud technologies? I am working for a Leeds based Managed Service Provider who have a rare opening for a new recruit to join their 1st line Team. They are only looking to attract Engineers who are passionate about ITand client success. If you...

  • Network Engineer

    1 month ago


    Leeds, United Kingdom Interface Recruitment UK Full time

    Job Title: Infrastructure Engineer / 3rd Line Support Job Purpose: Provide a high level of service support and maintain the systems and infrastructure, with the responsibility of identifying and implementing new developments, which are aligned with the organisation’s strategy. Project: This major transport organisation, based in North Leeds, are looking...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    2nd Line support Analyst – major pan European group REF1105 4.5 day working week. 4% pension Death in Service Training Additional Benefits £200 payment for on call £paid for on call / per hour. Co phone & laptop. Region West Yorkshire Role: Working in a fast paced environment with time critical resolutions required, this role is to support all...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    This role is focused on providing first level support to the client ensuring their productivity through effective use of the Firms IT systems. To deliver a high level client service experience and to continually improve the quality of the service delivered through proactivity, good communication, technical skill and organisation. The post holder is a...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    2nd Line Desktop and Applications Engineer – Leeds – Major Global Player in the software industry 2nd Line Desktop and Applications Engineer This major global organisation HQ in Leeds are looking for a desktop support engineer that would enjoy taking the leap towards 3rd line. Lots of benefits are included in the role; free parking, decent holiday...

  • 1st Line Support

    5 days ago


    Leeds, United Kingdom Ruby HR Full time

    Due to continued growth my client a forward thinking integration business are now looking for a 1st Line Support to join on a permanent basis. If you are good at problem solving and enjoy a role where no two days are the same then I'm interested in speaking with you. My client is offering a 4.5 day working week with flexibility for homeworking for upto 2...

  • 2nd Line engineer

    3 weeks ago


    Leeds, United Kingdom Interface Recruitment UK Full time

    2nd Line Infrastructure Technician Due to the clients impressive market position, and continued success, an exciting opportunity has arisen for a 2nd Line Infrastructure Technician to join their existing team. The ideal candidate would have an element of SQL ability but even if this is not the case then please do apply anyway as the client will offer you...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    Application Support Engineers – Great benefits + bonus – Software House – REF 958 Application Support Engineers (2 Roles) Free Parking Life Assurance Generous Bonus Scheme Holidays and Stat Hols Ideally degree educated but commercial experience is first and foremost Software House – Public Sector Role: Application...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    The ideal candidate would have an element of SQL ability but even if this is not the case then please do apply anyway as the client will offer you training in this field. This is an excellent opportunity for an existing IT professional who wants to gain further IT and business experience, together with developing their career with a leading financial...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    The ideal candidate would have an element of SQL ability but even if this is not the case then please do apply anyway as the client will offer you training in this field. This is an excellent opportunity for an existing IT professional who wants to gain further IT and business experience, together with developing their career with a leading financial...

  • IT Support Technician

    4 weeks ago


    Leeds, United Kingdom ITECCO Full time

    **Role**: IT Support Engineer **Location**: Leeds, England HYBRID **Salary**: £22,000 - £25,000 DOE ** INTERVIEWING IMMEDIATELY ** Are you looking for greater flexibility and the ability to work from home? I am working exclusively with a leading IT Solutions provider who are seeking an ambitious**IT Support Technician** to join their tech team on a...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    Location: Leeds RATE: £220-250 PD Free on-site parking Education: Commercial exposure required Qualifcations: ITIL and or MCSE desirable but not essential Great exposure to Enterprise level technology and full MS tech stack inc Networking, Security, Virtualisation, Telephony, Physical kit all Windows JOB DESCRIPTION Job Title Systems Support...


  • Leeds, United Kingdom Trust In Soda Full time

    Position: Technical Engineer Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Location: Leeds City Centre - Car park on site. Salary: Competitive Hours: Full-time - on site 5 days per week. About Us Join a fast growing IT Managed Service Provider headquartered in Leeds city centre,...


  • Leeds, United Kingdom Trust In Soda Full time

    Position: Technical Engineer Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Location: Leeds City Centre - Car park on site. Salary: Competitive Hours: Full-time - on site 5 days per week. About Us Join a fast growing IT Managed Service Provider headquartered in Leeds city centre,...