Application Support Engineer SQL Windows
2 weeks ago
Application Support Engineers – Great benefits + bonus – Software House – REF 958
Application Support Engineers (2 Roles)
Free Parking
Life Assurance
Generous Bonus Scheme
Holidays and Stat Hols
Ideally degree educated but commercial experience is first and foremost
Software House – Public Sector
Role: Application Support Engineer working with clients across the public sector, enhancing their ongoing use of the portfolio and ensuring the best customer service.
Responsible for 1st, 2nd and 3rd line support functions as part of the Application Support team.
Investigate, analyse and problem solve Incidents using SQL and other diagnostic tools and methodologies.
Liaise and problem solve with Developers, the problem management team and Third Party subcontractors.
This is a customer facing role which requires good interpersonal skills, technical understanding, and the ability to work as part of a team but also demonstrates initiative when working alone. In depth knowledge and experience of working with SQL Server.
In depth knowledge and experience of writing SQL / TSQL queries for fixing data issues.
Strong 2nd / 3rd line software / application support experience.
Experience of MS Windows Server.
Creative problem solving.
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