1st/2nd Line Support

4 weeks ago


Leeds, United Kingdom YourPrime Recruitment Full time

**Exciting Venue/Event Management Company**

**Investment and Growth**

**Package**: £22,000 - £28,000 + benefits

**Office**: Leeds (First Direct Arena), with travel to other venues
- Do you have 2+ years’ experience working in technical support?
- Do you have experience supporting EPOS or POS infrastructure or software?
- Do you want to travel and attend amazing events while working in a support-related role?

We are working with an established venue and event management company who provides unique entertainment venues as well as catering services to over 40 amazing locations around Europe. These locations range from Large Stadiums all the way to fantastic theatres and many more.

As a technical support engineer, your primary role will be to provide end-user support to several of the company’s locations and stadia. You will need to ensure that every IT requirement at these venues is met and resolved. You will need to be able to liaise with clients at most of these events so being able to communicate at all levels is a must.

**Technical Support Engineer - Job Accountabilities**
- Assisting with the development and implementation of policies and procedures that surround anything to do with IT.
- Administration of the network’s hardware, software and infrastructure.
- Support IT Network and System issues.
- Carry out regular maintenance and support of the systems.
- Supporting IT projects that cover upgrade and change programmes.

**Technical Support Engineer - Experience Needed**
- 2 years’ experience of providing support in a similar role.
- Experience of Microsoft Desktop OS in a commercial environment.
- Working knowledge of WIFI networks in a commercial environment. Vlans etc.
- Good knowledge of Microsoft word, Excel and Outlook.
- Excellent time management, organisational, and communication skills.

**Support Engineer / Support Specialist / first line support/ second line support/ 1st line support/ 2nd line support / Technical Support Engineer**

**Job Information**:

- Job Reference: 32255_1670321554
- Salary: £20000 - £28000 per annum + + Benefits
- Salary From: £20000
- Salary To: £28000
- Job Industries: IT
- Job Locations: Leeds, West Yorkshire
- Job Types: Permanent


  • 1st/2nd Line Support

    1 month ago


    Leeds, United Kingdom Your Prime Recruitment Full time

    **Technical Support Engineer** **Exciting Venue/Event Management Company** **Investment and Growth** **Package**: £22,000 - £27,000 + benefits **Office**: Leeds (First Direct Arena), with travel to other venues - Do you have 2+ years' experience working in technical support? - Do you have experience supporting EPOS or POS infrastructure or software? -...


  • Leeds, United Kingdom Allegiance Technology Full time

    **Role: 1st Line Support Engineer** **Location: Leeds** **Salary: £25,000** Are you wanting to work with the latest cloud technologies? I am working for a Leeds based Managed Service Provider who have a rare opening for a new recruit to join their 1st line Team. They are only looking to attract Engineers who are passionate about ITand client success. If you...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    This role is focused on providing first level support to the client ensuring their productivity through effective use of the Firms IT systems. To deliver a high level client service experience and to continually improve the quality of the service delivered through proactivity, good communication, technical skill and organisation. The post holder is a...

  • 2nd Line Support

    1 month ago


    Leeds, United Kingdom Coburg Banks Full time

    **Job Title**:2nd Line Support **Location**:Leeds **Salary**:£27k - £30k **Benefits**:Pension, Annual Bonus, Regular Salary Reviews, Great Progression Opportunities, Professional Training Programmes **Why would I be interested?** This is a perfect opportunity for someone looking to start the process of becoming an IT Specialist or an all-around 3rd...

  • 2nd Line Support

    4 weeks ago


    Leeds, United Kingdom Coburg Banks Full time

    **Job Title**:2nd Line Support **Location**:Leeds **Salary**:£26k - £30k **Benefits**:Pension, Annual Bonus, Regular Salary Reviews, Great Progression Opportunities, Professional Training Programmes **Why would I be interested?** This is a perfect opportunity for someone looking to start the process of becoming an IT Specialist or an all-around 3rd...

  • 2nd Line Support

    1 month ago


    Leeds, United Kingdom System C Healthcare Full time

    We are currently seeking 2nd Line Support (Application Support Engineers in our world) to join our team supporting local authorities in utilising Liquidlogic's market leading Education and Social Services and Case Management software. We are looking for the Application Support Engineers to be hybrid working within our Leeds Office on Park Row. **Main...

  • 1st Line Support

    5 days ago


    Leeds, United Kingdom Picture More Ltd Full time

    Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility for a better work-life balance? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? Join a friendly Leeds based team providing 1 st line support, there are excellent opportunities to grow...

  • Helpdesk Support

    1 day ago


    Leeds, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full time

    1st Line Support Engineer Leeds - 3 days office 2 remote per week £Our client is a much loved, high growth D2C lifestyle brand. As part of their growth they are now seeking a junior IT support Engineer who will report into the transformation manager and to be the first point of contact for the business as well as providing support for the roll out of...

  • Helpdesk Support

    1 day ago


    Leeds, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full time

    Job Description 1st Line Support Engineer Leeds - 3 days office 2 remote per week £Our client is a much loved, high growth D2C lifestyle brand. As part of their growth they are now seeking a junior IT support Engineer who will report into the transformation manager and to be the first point of contact for the business as well as providing support for the...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    2nd Line support Analyst – major pan European group REF1105 4.5 day working week. 4% pension Death in Service Training Additional Benefits £200 payment for on call £paid for on call / per hour. Co phone & laptop. Region West Yorkshire Role: Working in a fast paced environment with time critical resolutions required, this role is to support all...


  • Leeds, United Kingdom Plusser Full time

    1st fix, 2nd fix and final fix joiners required in **Leeds/Scarcroft** area for ongoing work. Applicants must be hard working and have previous site experience. **MUST hold a valid CSCS card** Working for a construction company, not an agency. **Job Types**: Full-time, Permanent Application question(s): - Do you have experience working with Site...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    This role is focused on providing first level support to the client ensuring their productivity through effective use of the Firms IT systems. To deliver a high level client service experience and to continually improve the quality of the service delivered through proactivity, good communication, technical skill and organisation. The post holder is a...


  • Leeds, United Kingdom vertex-it-solutions Full time

    Role**:2nd Line Service Desk Engineer** Reports to**:Service Desk Manager** Our client are an established and successful solutions and services provider who support clients in the Yorkshire and surrounding areas. Due to their continued growth, they are currently looking to add to their existing service desk team. The 2nd Line ServiceDesk Engineer will be...


  • Leeds, United Kingdom IRIS Full time

    We have a fantastic opportunity for a Service Desk Consultant to join our 1st Line Customer Support Team in Leeds. **_ Once fully up and running, we welcome a hybrid approach to working, with the expectation of 2-3 days in the Leeds City Centre office, per week._** **What will you be doing?** As a 1st Line Support Consultant in this team, your day-to-day...

  • Network Engineer

    1 month ago


    Leeds, United Kingdom Interface Recruitment UK Full time

    Job Title: Infrastructure Engineer / 3rd Line Support Job Purpose: Provide a high level of service support and maintain the systems and infrastructure, with the responsibility of identifying and implementing new developments, which are aligned with the organisation’s strategy. Project: This major transport organisation, based in North Leeds, are looking...

  • 1st Line Help Desk

    2 weeks ago


    Leeds, United Kingdom Interface Recruitment UK Full time

    This major manufacturer of innovative health related products – on a global scale – require an enthusiastic and driven IT support 1st line individual. The successful candidate will be required to join the IT support team in Leeds on a full-time basis and help in the provision of national 1st line IT support, IT documentation and IT purchasing /...


  • Leeds, United Kingdom IRIS Full time

    We have multiple fantastic opportunities for customer service professionals to join our 1st Line Customer Support Team in Leeds. Once fully up and running in the role, we welcome a hybrid approach to working with the expectation of 2 days in the office per week. **What will you be doing?** As a 1st Line Customer Service Analyst in this team, your...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    Location: Leeds RATE: £220-250 PD Free on-site parking Education: Commercial exposure required Qualifcations: ITIL and or MCSE desirable but not essential Great exposure to Enterprise level technology and full MS tech stack inc Networking, Security, Virtualisation, Telephony, Physical kit all Windows JOB DESCRIPTION Job Title Systems Support...


  • Leeds, United Kingdom Interface Recruitment UK Full time

    Application Support Engineers – Great benefits + bonus – Software House – REF 958 Application Support Engineers (2 Roles) Free Parking Life Assurance Generous Bonus Scheme Holidays and Stat Hols Ideally degree educated but commercial experience is first and foremost Software House – Public Sector Role: Application...


  • Leeds, United Kingdom Qoria Full time

    Want to deliver tech with purpose, with people who care? Join us in our mission to create solutions that help keep children safe online. Headquartered in Perth, Australia, Qoria is an ASX listed global leader in child digital safety technology and services. Linewize’ brand in North America and Asia Pacific, under the ‘Smoothwall’ brand in the ...