Client Relationship Manager

1 month ago


Chislehurst, United Kingdom The Workplace Consultancy Full time

My client is one of UK's leading health companies looking for a Client Relationship Manager to join their team.

The role is Hybrid working pattern with 3 days per week with team office and the remainder WFH.

**Client Relationship Manager / Corporate Servicing Executive**

**Responsibilities**:Responsible for managing and delivering the end-to-end operational onboarding process for all new Corporate clients; from sales engagement of servicing at 80% sales trigger through to client go live and launch communications/events,and post implementation servicing review
- Provide IT systems training and support to new corporate clients as part of onboarding where required; Corporate bookings pages and supporting systems, eOPAS portal etc.
- Follow the client onboarding processes and training and be an active participant in the development of these processes to ensure they remain fit for purpose and support the delivery of world class service.
- Establish and maintain a strong client servicing relationship ensuring corporate servicing queries and issues are dealt with quickly and efficiently, liaising with the boarder operational team and other departments as and when required
- Ensure all client servicing communications, correspondents, and meetings (internal and external) are documented and Sales, Account Management and other departments are briefed where appropriate.
- Monitor new business sales pipeline and actively engage with Sales to understand corporate sales plans for onboarding
- Support the resolution of Client eOPAS system issues, in conjunction with IT and other departments as required.
- Support the resolution of corporate booking page issues, in conjunction with Marketing, IT and other departments as required
- Support Client MI production working with BI, Sales, Account Management, and other departments where required.
- Support new and renewing tender responses in relation to corporate servicing questions/information requests.
- Ensure Corporate servicing satisfaction and all feedback; positive and complaints are logged and communicated accordingly.
- Assist in the resolution of corporate complaints in conjunction with Sales, Account Management and other departments ensuring that thematic issues are identified and corrected accordingly.
- Undertake other responsibilities as requested.

**Applicant Requirements**:
**Experience**
- Experience of managing multiple Corporate account relationships.
- Experience of prioritising workloads, achieving deadlines and supporting on proactive problem solving to support the achievement of Client objectives.
- Good working knowledge of systems including Microsoft Office.

**Skills and Qualities**
- Excellent organisational and time management skills.
- Ability to work as part of a team, including wider teams with a positive attitude

This is a full-time role - Monday to Friday with 2 days of working from home.



  • Chislehurst, United Kingdom Apprenticeship Connect Full time

    Are you looking to kick start your career? We have a fantastic opportunity as a Client Executive Apprentice for an organisation based in Chislehurst, Kent. This is an apprenticeship role with great progression opportunities where you will train on the job to become a skilled, and valuable member of the team whilst gaining valuable experiences in the...

  • Project Manager

    6 days ago


    Chislehurst, United Kingdom Carbon 60 Full time

    Project Manager (FM)South- East London Up to £55,000Carbon60 are looking to recruit an experienced Project Manager to join a well-established, award winning FM company on a Permanent basis.In this position, you will lead the delivery of projects on behalf of our clients and key stakeholders. You will have responsibility for multiple projects across a...

  • Project Manager

    6 days ago


    Chislehurst, United Kingdom Carbon 60 Full time

    Project Manager (FM) South- East London Up to £55,000 Carbon60 are looking to recruit an experienced Project Manager to join a well-established, award winning FM company on a Permanent basis. In this position, you will lead the delivery of projects on behalf of our clients and key stakeholders. You will have responsibility for multiple projects across...

  • Project Manager

    5 days ago


    Chislehurst, United Kingdom Carbon 60 Full time

    Project Manager (FM)South- East London Up to £55,000Carbon60 are looking to recruit an experienced Project Manager to join a well-established, award winning FM company on a Permanent basis.In this position, you will lead the delivery of projects on behalf of our clients and key stakeholders. You will have responsibility for multiple projects across a...

  • Registered Manager

    5 days ago


    Chislehurst, United Kingdom Active Care Group Full time

    Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.We have an exciting opportunity for a Registered Manager to join our Brain Injury...

  • Registered Manager

    6 days ago


    Chislehurst, United Kingdom Active Care Group Full time

    Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.We have an exciting opportunity for a Registered Manager to join our Brain Injury...

  • Account Executive

    3 weeks ago


    Chislehurst, United Kingdom Vermelo RPO Full time

    Position Description The commercial position is an exceptional opportunity for career minded individuals who wants to make a meaningful contribution within our organisation. The complexity of accounts and innovative service offering fosters both a challenging and rewarding learning environment that will enable one to grow both professionally and...


  • Chislehurst, United Kingdom Active Care Group Full time

    Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We have an exciting opportunity for a Registered Manager to join our Brain Injury Rehabilitation service in Chislehurst, South East London. This is a fixed term contract for 1 year, covering...


  • Chislehurst, United Kingdom Active Care Group Full time

    Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.We have an exciting opportunity for a Registered Manager to join our Brain Injury Rehabilitation service in Chislehurst, South East London. This is a fixed term contract for 1 year, covering maternity...

  • Account Executive

    3 weeks ago


    Chislehurst, United Kingdom Vermelo RPO Full time

    Position DescriptionThe commercial position is an exceptional opportunity for career minded individuals who wants to make a meaningful contribution within our organisation. The complexity of accounts and innovative service offering fosters both a challenging and rewarding learning environment that will enable one to grow both professionally and...

  • Mortgage Adviser

    2 weeks ago


    Chislehurst, United Kingdom THE OPENWORK PARTNERSHIP Full time

    Are you ambitious and driven Mortgage & Protection Adviser? Are you a Mortgage & Protection Adviser looking for a firm that will support you? We are recruiting a mortgage and protection adviser to join a well-established and successful brokerage in the Chislehurst area. The firm puts its clients at its heart, ensuring top quality advice and the best...


  • Chislehurst, United Kingdom Active Care Group Full time

    Job summary Come and join the UK's largest provider ofcomplex care. We proudly employ over 4000+ people -no matter what your experience, we have jobs for everyone. Main duties of the job We have an exciting opportunity for a RegisteredManager to join ourBrain Injury Rehabilitation service in Chislehurst, South East London. This is a fixed term...


  • Chislehurst, United Kingdom Vermelo RPO Full time

    Position Description The commercial position is an exceptional opportunity for career minded individuals who wants to make a meaningful contribution within our organisation. The complexity of accounts and innovative service offering fosters both a challenging and rewarding learning environment that will enable one to grow both professionally and...

  • Team Manager

    1 month ago


    Chislehurst, United Kingdom The Workplace Consultancy Full time

    My client is one of UK's largest healthcare providers and is looking for an Offsite Team Manager. The Offsite Team Manager is responsible for providing day-to-day line management of the Off-Site Screening Admin team, supporting all workforce planning requirements of the business. **Responsibilities** Client Services: - To plan and manage work proposed...


  • Chislehurst, United Kingdom Home Instead Full time

    Company Description Home Instead is an independently run home care company with a great reputation in offering relationship led, person centred care visits for older people in their home, bespoke to each client's needs, wishes, and interests, to improve their life by enabling their mobility, engagement, and wellbeing. **Job Description**: **What we...

  • Data Analyst

    2 months ago


    Chislehurst, United Kingdom Julie Rose Recruitment Full time

    Julie Rose Recruitment is looking for a Data Analyst for a local financial services company. You would be consulting with 10-20 corporate companies with a diverse range of complexity depending on market dynamics and level of service provided. The primarypurpose of this consultant role is to manage the development, production and delivery of data sets...


  • Chislehurst, United Kingdom Home Instead Full time

    **Company Description** Do you have a genuine desire to help others? And make a real difference to people's lives? Do you want flexible hours to work around your life? Would you like ongoing support and training to be the best you can be? Would you like to be part of an amazing team working for the only 'outstanding' care provider in London borough of...


  • Chislehurst, United Kingdom ORP Recruitment Full time

    **A leadingprivate health practicebased in Chislehurst, are seeking an Offsite Admin Team Manager to provide day-to-day line management of their off-site Screening Admin Team to ensure client satisfaction in the delivery of all healthscreening and wellbeing services** - **Full time permanent role**: - **Salary: £30,000 - £35,000 P/A**: - **20 days annual...


  • Chislehurst, United Kingdom Clear IT Recruitment Full time

    My client is searching for a Residential Conveyancing Secretary to join their Chislehurst, Greater London Offices This business wishes to appoint a full-time Legal Secretary to join their busy team to provide administrative and secretarial support to the firm's fee-earners. The role’s responsibilities includes but are not limited to: • To prepare...


  • Chislehurst, United Kingdom The Workplace Consultancy Full time

    My client is one of UK’s leading health companies. **Role Overview** - Admin & Secretarial team Manager is responsible for day-to-day management of the team and functions ensuring that activities are delivered in an accurate and timely manner. - The role includes all forms of communication with both internal and external parties including Clients, their...