Anti-social Behaviour Officer

2 weeks ago


Bristol, United Kingdom Brighter Places Full time

At Brighter Places, we are pleased to announce that a vacancy has become available for an **Anti-social Behaviour Officer** to join our team in **Bristol**. You will join us on a **full-time, permanent basis**. In return, you will receive a starting **salary of 33,143 **per annum.**

Following the creation of Brighter Places we continue to thrive and grow. We understand that every role plays a key part in delivering our short and long term goals and we focus on recruiting and retaining talent. We believe in our values and are committed to continuously improving for the people and communities we serve.

**About our Anti-social Behaviour Officer role**:
We are in an exciting period of growth so are looking for individuals who are connected to the local community and the housing sector to help us build and deliver a legacy for the people of Bristol and beyond.

In this role you will support our residents and ensure that the communities they reside in are a great place to live. This involves working with customers and neighbourhood partners to resolve some of the more difficult neighbourhood issues.

**You will receive the following benefits as our Anti-social Behaviour Officer**:

- We are a friendly team of almost 110 people and are committed to being a great place to work- We are a ‘Best Companies Very Good to Work For’ winner in 2023- We operate a hybrid working environment with a mix of in office and remote working- We offer 30 days of annual leave bank holidays one day volunteering annually the ability to buy up to five extra days each year- We offer a £700 flexi-benefit that can be used towards breaks away, treatments, counselling, fitness activities insurance and many more options- Hybrid working- 16% pension contribution life insurance- Company sick pay of up to 14 weeks full pay 14 weeks half pay- Interest free employee loans up to £1000- Development opportunities via the Brighter Places university- Paid professional memberships and subscriptions- Plus a whole host of other benefits including; free immunisations, eye tests, discounted bus fares, independent financial advice, an employee assistance programme, fresh fruit in the offices and more
**Key Responsibilities as our Anti-social Behaviour Officer**:

- Increase resident satisfaction by developing and maintaining a professional, and pro-active approach to tackling anti-social behaviour (ASB) that is in accordance with BP policy and procedure to meet performance targets- Work collaboratively with Brighter Places colleagues, customers, neighbourhood services and partners to jointly develop and deliver plans to ensure successful and appropriate action is taken- Ensure that those reporting neighbourhood issues, whether a resident or not, feel informed and supported and are referred to the relevant agencies for additional support where appropriate- Promote proactive and preventative solutions to develop sustainable neighbourhoods, working with development, customer service and community engagement
**What we’re looking for in our Anti-social Behaviour Officer**:

- Minimum 1 years’ experience in working in social housing or relevant partner agency- Knowledge of relevant anti-social behaviour and related housing legislation- An understanding of processes around ASB cases- Experience of working with a range of different agencies or stakeholders and building relationships with them- Ability to work on own initiative and make accurate judgments- Ability to manage own time, and plan and prioritise workload- Good written and verbal communication skills- Adaptable to change- Can do attitude- Keen eye for detail- Resilient when handling conflict- Motivated and determined to go the extra mile- Empathy- Valid UK Driving License or the ability to travel independently to visit customers and properties
**Closing date**:Monday 23rd October 2023

**A DBS will be required for this role.



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