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Customer Service Executive

1 month ago

Uxbridge, United Kingdom Hays Business Support Full time

Your new company
A leading supplier of sensors, measuring systems, laser markers, microscopes, and machine vision systems worldwide based in Uxbridge, is looking to recruit a permanent Customer Service Executive. This is an innovative company who pride themselves on their excellent customer support.
Your new role
As a Customer Service Executive, your roles and responsibilities are as follows -

Ensuring all customer information and orders are logged into the CRM system and managed daily distribution
Handling telephone and email enquiries
Keeping in line with agreed delivery dates and ensuring this is maintained
Managing the end-to-end process including details regarding dispatch and delivery
Processing quotes to send to customers
Liaising daily with the warehouse team and following logistics guidelines which include self-auditors
Support the flow of goods at all stagesWhat you'll need to succeed
You must hold a full driving licence and a 2:1 bachelor's degree in any discipline. You will have excellent written and verbal communication skills with previous experience handling customer interactions via telephone and email. You will be confident working within a team and liaising with other departments day to day and be able to collaborate effectively.
What you'll get in return
This role is paying an annualised salary of £28,000 plus a £2,700 area allowance (£30,700 in total) with a quarterly bonus (Guaranteed £4,000 in year one). This company provides advanced company pension, life cover and private healthcare, including subsidised gym membership.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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