Customer Service Executive

4 weeks ago

Uxbridge, United Kingdom Uxbridge Employment Agency Full time
Customer Service Executive (6 Month FTC)
Location: Uxbridge
Salary: £21,000 to £25,000 DOE
A wonderful, well-known global business in Uxbridge is looking for a bright and enthusiastic candidate to join their growing team. This company offers great benefits along with excellent room for you to grow and progress. This is an ideal opportunity if you are either looking for your first office role and have bundles of enthusiasm or if you are a little more experienced and are looking for a supportive team to work within in the local area.
Some role responsibilities include:
* Handling incoming queries from your assigned accounts
* Maintaining and updating client records
* Resolve product queries by having excellent product knowledge
* Assist the Marketing team
* Directing calls to the relevant team member and meet and greet visitors
* Processing orders accurately
* Inventory checks
* Prepare sales invoices
* Process credit notes
* Any ad-hoc administration duties as and when required
Requirements:
* Intermediate MS Excel skills
* Can cope in a high-pressure and busy environment
* Organised with excellent time management skills
* Superb customer service and communication skills
Company benefits:
* 35-hour working week
* 23 days holiday (plus bank holidays) plus birthday leave – half day at full pay
* Employee Assistance programme (Mental Health Support)
* Private healthcare
* Life Assurance scheme
* Excellent company pension scheme – company contributes 7.5%
What You Need to Do Now:
If this sounds like the perfect opportunity for you, then apply today If not quite right but you know the perfect person, remember we have doubled our refer a friend scheme to a £100 voucher You qualify when we have recorded the referral, and they are placed in a permanent role (+ pass their probationary period), so to find out more, please visit our website and read our blog; Double the Reward
If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion.
For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business.
We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice.
Keywords: Customer Service Executive, Customer Support, Client Services, Customer Relationship Management, Office Administrator, Customer Service Assistant, Uxbridge, Temporary Customer Service Jobs, Administrative Support, Customer Service Representative

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