Service Contract Coordinator
1 month ago
The Rewards and Benefits;
* Cycle to work scheme
* Health & wellbeing programme
* On-site parking
* Referral programme
The Company you will be working for;
MTrec Commercial are proudly representing our industry leading client on their search for an experienced Service Contract Coordinator to start in June. This is to cover maternity leave with a strong chance of securing a permanent contract due to hard work and dedication If you feel you have the required skills and experience, please apply for an immediate response
The Job you will be doing;
* Service contract upkeep – ensure that the contracts are all in date, when due ensure MD has quoted and chase for PO, invoice as needed and make sure files are up to date and spreadsheet. Offer maintenance visits via e-mails, letters etc. ensure scheduled in for service dept
* Job diary / logistics – speak with customers to arrange times for visits – send service visit forms – raise jobs on both diary system and SAP system – book diary for maintenance days, service contracts – breakdowns
* Appointments – booking visits for service to evaluate installation jobs or to do site visits
* Quote parts and labour for follow on works
* Customer contact – liaise with customers keeping them informed on their site visits – keep regular contact with service contract customers
* Timesheets – collect timesheets and process
* Overtime claim form checking – verify with trackers, MD to sign off timesheets and send to Head Office on time
* Site inductions & Contractor safety cards - Collate information on a spreadsheet and set reminders on outlook calendar to re-book inductions. Keep track of JIB & safety passport cards and ensure renewals are booked in good time.
* Vehicle register – vehicle records to be kept up to date including all maintenance, tax and MOTs.
* Maintenance Reports – check over maintenance reports following service visits and check if there are recommendations to quote – quote for these
* Tools and equipment lists to be kept up to date including ensuring all items have been calibrated and the PAT test is up to date.
* Calibration equipment and register to be kept up to date.
About you;
* Strong administration skills
* Excellent organisational/logistical and planning skills as the team covers the whole of the UK and Ireland
* Sound business knowledge
* Employee relationship skills with understanding of H & S issues
* Interpersonal skills
* IT Skills especially word and excel
* Time Management skills
* Customer focused
* Good telephone manner
* Diplomacy, tact and mediation skills
* You must be customer focused, with a proactive approach to day-to-day work as well as being able to maintain effective relationships with current customers. Experience in Microsoft Word, Excel, Power Point and Outlook is essential, experience of SAP and Protean would be helpful but not essential.
* You must be a team player, and be able to contribute towards team goals, equally you must be able to demonstrate the ability to work under own initiative at times
-
Service Contracts Coordinator
4 weeks ago
Prudhoe, United Kingdom Quantum Controls Limited Full timeThe Service Contract Coordinator role is critical to the effectiveness of the Service Team and therefore the person fulfilling this role should have the following qualities: - Excellent organisational/logístical and planning skills as the team covers the whole of the UK and Ireland - Sound business knowledge - Employee relationship skills with...
-
Service Contracts Coordinator
2 weeks ago
Prudhoe, United Kingdom Quantum Controls Limited Full timeThe Service Contract Coordinator role is critical to the effectiveness of the Service Team and therefore the person fulfilling this role should have the following qualities: - Excellent organisational/logístical and planning skills as the team covers the whole of the UK and Ireland - Sound business knowledge - Employee relationship skills with...
-
Service Contracts Coordinator
2 weeks ago
Prudhoe, United Kingdom Quantum Controls Limited Full timeThe Service Contract Coordinator role is critical to the effectiveness of the Service Team and therefore the person fulfilling this role should have the following qualities: - Excellent organisational/logístical and planning skills as the team covers the whole of the UK and Ireland - Sound business knowledge - Employee relationship skills with...
-
Scheduling Coordinator
1 week ago
Prudhoe, Northumberland, United Kingdom Quantum Controls Full timeJob descriptionThe Scheduling Coordinator role is critical to the effectiveness of the Service Team and therefore the person fulfilling this role will gain the following qualities:Excellent organisational/logístical and planning skills as the team covers the whole of the UK and Ireland Sound business knowledge Employee relationship skills with understanding...
-
Night Coordinator
3 weeks ago
Prudhoe, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full timeAs part of the Cedar development within Specialist Children & Young Peoples Inpatient Services an exciting opportunity has come along to to introduce two Band 7 Night Coordinator posts to work within the Ferndene site. You will need to demonstrate senior clinical leadership and support to the wards within Ferndene. You will need to be clinically confident,...
-
Tutor Team Coordinator
2 weeks ago
Prudhoe, United Kingdom National Learning Group Full time**Introduction**: The National Learning Group are a fast-growing Maths and English tuition business, specialising in online, one-to-one Maths and English support from Reception to GCSE level. We have a team of qualified, specialist tutors looking after students all over the UK, and are now looking to expand the team by welcoming a new Tutor Team Coordinator...
-
Systems Provisioning Coordinator
3 weeks ago
Prudhoe, United Kingdom Daisy Communications Full time**Company Description** Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there’s always an...
-
Systems Provisioning Coordinator
1 month ago
Prudhoe, United Kingdom Daisy Communications Limited Full timeResponsibilities : Arranging network-related services. Porting numbers. Organising kit delivery. Requesting engineering resource and provision and sign off by the customer. Updating internal platforms, systems and third party portals. Communicating with internal departments, suppliers and Daisy customers. Qualifications Excellent communications...
-
Systems Provisioning Coordinator
4 weeks ago
Prudhoe, United Kingdom Daisy Communications Limited Full timeResponsibilities : Arranging network-related services. Porting numbers. Organising kit delivery. Requesting engineering resource and provision and sign off by the customer. Updating internal platforms, systems and third party portals. Communicating with internal departments, suppliers and Daisy customers. Qualifications Excellent communications...
-
Admin Coordinator
4 weeks ago
Prudhoe, United Kingdom Inside Contracts Full timeJob Summary: To provide Administration Support to Fitting or Customer Service Department within our Contract Flooring business. A good understanding of our products would be desirable. Develop strong working relationships with colleagues, customers, suppliers and sub-contractors. This is a fast-paced environment, you must be quick thinking and highly...
-
Admin Coordinator
4 weeks ago
Prudhoe, United Kingdom Inside Contracts Full timeJob Summary: To provide Administration Support to Fitting or Customer Service Department within our Contract Flooring business. A good understanding of our products would be desirable. Develop strong working relationships with colleagues, customers, suppliers and sub-contractors. This is a fast-paced environment, you must be quick thinking and highly...
-
Service Desk Executive
1 month ago
Prudhoe, United Kingdom Daisy Communications Limited Full timeResponsibilities : Customer Support: Provide exceptional customer support via phone, email, and other communication channels. Address customer inquiries, troubleshoot technical issues, and provide timely resolutions. Ensure customer satisfaction by understanding and meeting their needs effectively Incident Management: Manage incident tickets and...
-
Service Desk Executive
4 weeks ago
Prudhoe, United Kingdom Daisy Communications Limited Full timeResponsibilities : Customer Support: Provide exceptional customer support via phone, email, and other communication channels. Address customer inquiries, troubleshoot technical issues, and provide timely resolutions. Ensure customer satisfaction by understanding and meeting their needs effectively Incident Management: Manage incident tickets and...
-
Customer Service Administrator
4 weeks ago
Prudhoe, United Kingdom MTrec Ltd Full timeThe Rewards and Benefits; * Cycle to work scheme * Health & wellbeing programme * On-site parking * Referral programme * Monday to Friday working hours * Continuous training and development The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer...
-
Customer Service Administrator
3 weeks ago
Prudhoe, United Kingdom MTrec Ltd Full timeThe Rewards and Benefits; * Cycle to work scheme * Health & wellbeing programme * On-site parking * Referral programme * Monday to Friday working hours * Continuous training and developmentThe Company you will be working for;MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Administrator...
-
Customer Service Administrator
2 days ago
Prudhoe, United Kingdom MTrec Commercial Full timeThe Rewards and Benefits;Cycle to work schemeHealth & wellbeing programmeOn-site parkingReferral programmeMonday to Friday working hoursContinuous training and developmentThe Company you will be working for;MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Administrator to start in June....
-
Customer Service Administrator
6 days ago
Prudhoe, United Kingdom MTrec Recruitment Full timeThe Rewards and Benefits; Cycle to work schemeHealth & wellbeing programmeOn-site parkingReferral programmeMonday to Friday working hoursContinuous training and development The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Administrator to start in...
-
Leasing & Contracts Administrator
3 weeks ago
Prudhoe, United Kingdom Daisy Communications Limited Full timeJob Description Location: Prudhoe - Office Based Salary: £22, per annum Working Hours: Monday to Friday 09:00-17:30 ( hours) Key responsibilities: To process and administer all leasing documents for system orders from closed won opportunities. Provide information for management to support credit checking for cash and in house orders. Ensure all...
-
Leasing & Contracts Administrator
1 week ago
Prudhoe, Northumberland, United Kingdom Daisy Communications Limited Full timeJob Description Location: Prudhoe - Office Based Salary: £22, per annum Working Hours: Monday to Friday 09:00-17:30 ( hours) Key responsibilities: To process and administer all leasing documents for system orders from closed won opportunities. Provide information for management to support credit checking for cash and in house orders. Ensure all...
-
Leasing & Contracts Administrator
3 weeks ago
Prudhoe, United Kingdom Daisy Communications Limited Full timeJob Description Location: Prudhoe - Office Based Salary: £22, per annum Working Hours: Monday to Friday 09:00-17:30 ( hours) Key responsibilities: To process and administer all leasing documents for system orders from closed won opportunities. Provide information for management to support credit checking for cash and in house orders. Ensure all...