Tutor Team Coordinator

7 days ago


Prudhoe, United Kingdom National Learning Group Full time

**Introduction**:
The National Learning Group are a fast-growing Maths and English tuition business, specialising in online, one-to-one Maths and English support from Reception to GCSE level. We have a team of qualified, specialist tutors looking after students all over the UK, and are now looking to expand the team by welcoming a new Tutor Team Coordinator to the business as part of our exciting growth plan.

**The Role**:
You will coordinate, motivate, and develop a team of qualified tutors to continuously improve and increase their capability to deliver against their commitment to support and educate our students.

**You will **
- Ensure customer service standards are understood and observed by all Tutors (e.g. through observations and coaching) so that all students are provided with the same high standard of service that they have come to expect from us.
- Ensure Tutors maintain records and complete admin to ensure the customer journey is documented in accordance with our quality standards, and receive reports on time and in an accurate manner.
- Ensure appropriate digital technologies and software are being utilised by the team, and give support where needed.
- Watch back, and give feedback on tutor lessons, ensuring that internal standards are met.
- Assist with the interview process of potential new tutors.
- Allocate new students to the correct tutors, and manage the customer journey for new starters.
- Carry out any other ad hoc duties in line with student support requirements.

**Person Specification**

**About you**

You will be motivated, organised, adaptable and able to work with integrity and respect for others.

**Experience, Knowledge and Qualifications**
- Knowledge and experience of teaching, and the learning process.
- Experience of online educational software.
- Experience of leading and developing a team.
- Knowledge of the national education labour market and employment legislation
- Ability to build rapport, engage and coach individuals to be the best they can be.
- Teaching qualification and valid DBS is an advantage.

**Key Competencies**
- Integrity
- Problem solving
- Leadership
- Motivation
- Coaching & developing

**What’s in it for you**
- **A rewarding career that makes a genuine difference to people’s lives.**:

- Hours and days of Work: 37.5 hours per week - Monday to Friday.
- Initial Induction and training programme.
- Pension Scheme
- Progression
- Working as part of an exciting, fast growing, friendly and motivated team

You will be based out of our office in Prudhoe, Northumberland, situated just off the A695 - a five-minute walk from Prudhoe train station.

Training and ongoing support will be given, and you will be a key part of an exciting, fast growing business which is in huge demand at the moment.

**Job Types**: Full-time, Permanent

**Salary**: From £22,500.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- 8 hour shift

COVID-19 considerations:
All covid safety precautions and social distancing are in place in the office.

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Teaching: 2 years (preferred)
- Management: 1 year (preferred)

Work Location: In person

Reference ID: PNLG230323



  • Prudhoe, United Kingdom National Learning Group Full time

    **The National Learning Group**, the UK's leading provider of one-to-one online tutoring, is currently experiencing a significant expansion phase. As we continue our commitment to elevating student achievements, we are in search of a meticulous and dedicated **Office Administrator / Training Coordinator**. **Role Overview**: **Key Responsibilities**: -...


  • Prudhoe, United Kingdom National Learning Group Full time

    **The National Learning Group**, the UK's leading provider of one-to-one online tutoring, is currently experiencing a significant expansion phase. As we continue our commitment to elevating student achievements, we are in search of a meticulous and dedicated **Office Administrator / Training Coordinator**. **Role Overview**: **Key Responsibilities**: -...


  • Prudhoe, United Kingdom National Learning Group Full time

    We are looking for a well organised, experienced recruitment administrator to join our fast-growing Maths and English tutoring business and become part of our fantastic recruitment team. The role will involve general recruitment admin support, including phone screening tutors, organising documents, arranging DBS checks, chasing references, phone, speaking...


  • Prudhoe, United Kingdom National Learning Group Full time

    Welcome to National Learning Group, the UK's leading online tuition provider in Maths, English, Science and more, where we pride ourselves on delivering top-notch one-to-one tutoring with qualified and experienced teachers. As we continue to grow rapidly, we are excited to invite an experienced and motivated trainer to join our close-knit team and play a...

  • Trainer

    1 week ago


    Prudhoe, United Kingdom National Learning Group Full time

    Welcome to National Learning Group, the UK's leading online tuition provider in Maths, English, Science and more, where we pride ourselves on delivering top-notch one-to-one tutoring with qualified and experienced teachers. As we continue to grow rapidly, we are excited to invite an experienced and motivated trainer to join our close-knit team and play a...

  • Contract Coordinator

    3 weeks ago


    Prudhoe, United Kingdom Aggregate Industries Full time

    We have a new vacancy for a Contract Coordinator based out of Prudhoe. Reporting to the office manager you will be responsible for the coordination of contract requirements on a daily basis by receiving and placing bookings for asphalt manufacture at both Whitehill and Hendon Asphalt Plants from internal and external customers; allocation of delivery...


  • Prudhoe, United Kingdom Quantum Controls Full time

    Job description The Scheduling Coordinator role is critical to the effectiveness of the Service Team and therefore the person fulfilling this role will gain the following qualities: - Excellent organisational/logístical and planning skills as the team covers the whole of the UK and Ireland - Sound business knowledge - Employee relationship skills with...


  • Prudhoe, United Kingdom National Learning Group Full time

    **The National Learning Group**, a leader in online tutoring for Maths, English, and Science, is experiencing rapid growth. We are dedicated to elevating student achievement and are in search of a meticulous and diligent **Finance Administrator** to join our team. This role is pivotal in supporting our financial operations, with a primary focus on tutor...


  • Prudhoe, United Kingdom National Learning Group Full time

    The National Learning Group, a rapidly expanding online tutoring company specializing in Mathematics, English, and Science, is currently in search of an experienced Recruitment Administrative Assistant to join our dynamic team. We are deeply committed to helping students achieve their academic goals and are eager to welcome individuals who share our...


  • Prudhoe, United Kingdom National Learning Group Full time

    We are looking for a well organised, experienced recruitment administrator to join our fast growing Maths and English tutoring business and become part of our fantastic recruitment team. The role will involve general recruitment admin support, including phone screening tutors, organising documents, arranging DBS checks, chasing references, phone, speaking...


  • Prudhoe, Northumberland, United Kingdom Quantum Controls Full time

    Job descriptionThe Scheduling Coordinator role is critical to the effectiveness of the Service Team and therefore the person fulfilling this role will gain the following qualities:Excellent organisational/logístical and planning skills as the team covers the whole of the UK and Ireland Sound business knowledge Employee relationship skills with understanding...


  • Prudhoe, United Kingdom National Learning Group Full time

    The National Learning Group are a fast growing online tutoring company, specialising in Maths, English and Science, and are currently looking to expand our vibrant team with a well organised, experienced Administrator. We are passionate about helping students succeed and are looking for like-minded individuals to join our team. **Role Overview**: We are...

  • Night Coordinator

    4 weeks ago


    Prudhoe, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

    As part of the Cedar development within Specialist Children & Young Peoples Inpatient Services an exciting opportunity has come along to to introduce two Band 7 Night Coordinator posts to work within the Ferndene site. You will need to demonstrate senior clinical leadership and support to the wards within Ferndene. You will need to be clinically confident,...

  • Night Coordinator

    1 week ago


    Prudhoe, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

    As part of the Cedar development within Specialist Children & Young Peoples Inpatient Services an exciting opportunity has come along to to introduce two Band 7 Night Coordinator posts to work within the Ferndene site. You will need to demonstrate senior clinical leadership and support to the wards within Ferndene. You will need to be clinically confident,...

  • Night Coordinator

    3 weeks ago


    Prudhoe, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

    As part of the Cedar development within Specialist Children & Young Peoples Inpatient Services an exciting opportunity has come along to to introduce two Band 7 Night Coordinator posts to work within the Ferndene site. You will need to demonstrate senior clinical leadership and support to the wards within Ferndene. You will need to be clinically confident,...


  • Prudhoe, United Kingdom National Learning Group Full time

    The National Learning Group are a fast growing online tutoring company, specialising in Maths, English and Science, and are currently looking to expand our vibrant team with a well organised, experienced Administrator. We are passionate about helping students succeed and are looking for like-minded individuals to join our team. **Role Overview**: We are...


  • Prudhoe, United Kingdom National Learning Group Full time

    **Introduction**: The National Learning Group, recognised as the UK's premier providers of one-to-one online tutoring, is embarking on a significant expansion phase. Our unwavering commitment to elevating student achievements necessitates the recruitment of a highly skilled Student Support Administrator. This pivotal role is integral to our mission, ensuring...


  • Prudhoe, United Kingdom National Learning Group Full time

    **Introduction**: The National Learning Group, recognised as the UK's premier providers of one-to-one online tutoring, is embarking on a significant expansion phase. Our unwavering commitment to elevating student achievements necessitates the recruitment of a highly skilled Student Support Administrator. This pivotal role is integral to our mission, ensuring...


  • Prudhoe, United Kingdom National Learning Group Full time

    We are looking for a well organised, experienced administrator to join our fast growing Maths and English tutoring business and become part of our fantastic finance admin team. The role will involve general finance admin support, including setting up payments, registering students onto our systems, speaking to parents and tutors, and working alongside our...


  • Prudhoe, United Kingdom National Learning Group Full time

    We are looking for a well organised, experienced administrator to join our fast growing Maths and English tutoring business and become part of our fantastic admin team. The role will involve general finance admin support, registering students onto our systems, setting up student software logins, speaking to parents and tutors, and working alongside our...