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Customer Service Advisor

2 months ago

Filton, United Kingdom Gi Group Full time

Gi Group are recruiting for our exciting and growing client, which is an established leader in the motor wholesale industry. We are looking for the ideal Parts Advisor/Customer Service Executive to join their team in Filton - Bristol. The ideal applicant would like to progress within the business in a Temp to Perm role within a friendly office based environment.
Pay: £11.44 - £12.17 per hour, depending on experience
Hours:
* Monday - Thursday: 8.30am - 5.30pm
* Friday: 8.30am - 5pm
Location: Filton (BS34)
Start date: ASAP
Temp to Perm Role
Full Training provided - parts experience not required

As a Parts Advisor/Customer Service Executive, you will be fielding incoming queries from customers, processing orders, handling basic cataloguing enquiries and working in a busy, proactive team managing the daily functions of the internal sales team. Basic Sales Analysis and internal reporting will also be required.

Duties:

* Answering a large volume of incoming calls
* Pro-active and enthusiastic when dealing with all customers enquiries
* Accurately raising quotations for price and availability on turbochargers
* Taking sales orders over the telephone or via email and processing them in a timely and accurate manner
* Acquiring and maintaining a good level of product knowledge in order to advise customers correctly

Requirements:

* High organisational skills and ability to manage a number of projects at the same time.
* Ability to prioritise own workload.
* Strong communication skills.
* Experience of Microsoft Office applications, and ideally the Microsoft Dynamics AX system.
* An administrative or customer services background.

If you are interested in this role, please apply within or call Gi Group Bristol on (phone number removed)

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website