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Sales and Service Administrator

3 months ago

Colchester, United Kingdom Adecco Full time

Service and Sales Administrator

Outskirts of Colchester/ Ardleigh

Will consider temporary to permanent or permanent candidates.

£28,080 (£12 per hour) + Bonus

Immediate start after interview available

About Our Client:

Our client is a dynamic organisation operating in a fast-paced environment. They are a leader in their service industry and are known for their dedication to providing exceptional customer service. With a small and collaborative team, they are focused on delivering a high level of support to their customers.

Benefits & Perks:

Competitive salary with the potential for additional earnings through a growth-based bonus scheme
Employee discounts
Paid training
Social events
Free parking
Welcoming and friendly team
Monday- Friday 8am- 5pm- no weekend workingResponsibilities:

As a Sales and Service Administrator, you will play a vital role in supporting the company's operations.

Processing online sales orders and inputting them into the CRM system
Following up on incomplete sales through email or telephone communication
Handling customer inquiries and providing excellent customer service
Contacting customers to address outstanding debts and assisting with financial issues
Managing digital communication channels such as emails and web messages
Focusing on customer retention and maintaining strong relationshipsEssential Skills, Qualifications, and Experience:

Experience in customer service and sales support roles
Strong administrative abilities
Excellent multitasking skills and the ability to thrive in a fast-paced environment.
Confident and effective communication skills to interact with different customers.
Ability to work well within a small team.
Knowledge of relevant technologies and CRM systems

Please note: Access to your own vehicle is desired due to the rural location. not accessible via public transport.

Apply now

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website