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Experienced Sales Administrator

5 months ago

Colchester, United Kingdom Sharon Lee Ltd Full time

**In Bound Sales Administrator**

Are you super organised?

Are you good at managing important details?

Do you enjoy fast paced environments?

Are you a customer services hero?

If so, this is the role for you:
**Responsibilities**
- React to in bound enquiries sending quotes and information to customers
- Process order supporting documentation
- Support existing account managers by becoming an extension of their renowned customer service
- Liaise with UK and international suppliers for quote information
- Liaise with UK and international suppliers for order processing and order management
- Answer in bound calls as a sales reception
- Ensure the vast array of key details for all stakeholders are effectively communicated and managed, to ensure the smooth delivery of all aspects for the order.
- A key part of keeping customers happy, informed, and well serviced before, during, and after their orders.
- Work within a well established sales and account management team.

**Who are we looking for?**

You will be very organised, thorough, and happy to multitask. It is important that you have good people skills and you are a good communicator. You will be able to deal with many different tasks and able to prioritise.

You must also have the ability to protect the great relationship that we have for service, as well as help to generate new relationships through your efficient work.

You will have excellent written and verbal communication skills and be thorough in your approach.

Your ability to be adaptable and willingness to have a hands on approach is important to our family company culture.

**Requirements**:
At least 2 years of customer service or customer facing admin based environment

Grade C (4/5) or above in Math's and English at GCSE standard.

College (A level standard) qualification or equivalent experience.

Can-do attitude, with willingness to turn your hand to anything is essential

Able to work effectively as part of a team and independently

**Benefits**

Salary Up to £23,500K

20 days holiday entitlement

Nest Government Pension Scheme

Free on site parking

A small family owned company flexibility, combined with the growth potential that comes from a growing company

**About Sharon Lee**

Sharon Lee Limited lead the market in producing branded headwear for the retail, music merchandise, promotional, and workwear industries. The list of opportunities and sectors is vast, and the right person will have excellent opportunities to be part of significant growth of a company which is already over 75 years old.

Working with suppliers and customers throughout the world, the company works with the most reliable and dynamic supply chain, to deliver our ethos of: The highest level of service and the highest level of product quality

**Salary**: £23,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chelmsford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person