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AV VC Engineer

2 months ago

London, United Kingdom BrightBox Group Full time

Role: AV/VC Desktop Engineer
Location: onsite London
Rate: £275 - £290.00
Inside IR35

Role Overview:
We are seeking an experienced AV VC & Desktop Engineer to join our dynamic team. The ideal candidate will be responsible for the design, implementation, and support of audio visual (AV) and video conferencing (VC) systems, as well as desktop support services. This role is pivotal in ensuring seamless communication and efficiency within the organisation through effective AV and VC solutions.

Responsibilities:

Hands on implementation and support of Microsoft Teams integrated rooms with Qsys, Poly, Crestron, and other VC products.
Provide ad hoc desktop and peripheral support to executive level user groups troubleshooting Microsoft Windows, Office 365, Outlook, printers, laptops, mobile devices, PCs and connectivity issues etc
Collaborate with vendors and internal teams to procure and integrate AV equipment as needed.
Configure and deploy video conferencing endpoints, codecs, and audiovisual peripherals.
Conduct testing and quality assurance to ensure proper functionality and performance.
Implement best practices for system setup, including network configuration, audio tuning, and video optimization.
Provide ongoing maintenance and support for video conferencing systems, including troubleshooting technical issues and resolving performance issues.
Perform regular system upgrades, patches, and firmware updates to ensure security and reliability.
Create documentation, user guides, and troubleshooting manuals for video conferencing systems and AV equipment.
Collaborate with cross-functional teams including IT, AV, facilities, and external vendors to coordinate projects and resolve issues.
Communicate effectively with stakeholders to provide updates, gather requirements, and address concerns related to video conferencing infrastructure. 
Configuration of meeting space equipment (Microsoft Teams Rooms e.g. Yealink, Poly, Logi etc)
MTR Project escalations
MTR Documentation writing
MTR scripting work to improve efficiency and commissioning tasks
Company MTR updates on latest technology
Video conferencing Commissioning, testing and early life support for Microsoft Teams and Zoom Windows and Android devices.
Initial MTR infrastructure readiness meetings with clients
1600 MTR devices supported
600+ deployed in 12 month period