AV VC Technical Support Specialist

3 weeks ago


London, Greater London, United Kingdom Creative Personnel Full time

Position Overview: The role of the AV VC Technical Support Specialist is essential as our client expands their service and support capabilities. This position focuses on providing assistance to clients and field service engineers.

Ideal Candidate: We are looking for someone currently working as an AV VC Service Engineer or an On-Site AV VC Support Technician who is seeking a more office-oriented environment.

Experience Required: Previous experience in desktop support engineering is highly desirable. A solid background in troubleshooting integrated AV/VC solutions is crucial for success in this role.

Technical Skills: Familiarity with IT networks will be a significant advantage. The ability to communicate effectively over the phone and diagnose technical issues remotely is essential. If remote resolution is not feasible, the candidate will need to escalate tickets to the field service team.

Personal Attributes: The ideal candidate will possess a calm demeanor and strong diagnostic skills, knowing when to escalate issues appropriately.

If you believe you have the necessary audiovisual expertise and are interested in this position, we encourage you to submit your CV.



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