Customer Complaints Specialist

Our client is looking for an experienced Complaints Handler to join their existing team.The role will require you to respond and handle all complaints received by the business, providing an exemplary complaint resolution process, ensuring a fair and consistent approach is delivered.You will be passionate about customer service and have a passion for...

Our client is looking for an experienced Complaints Handler to join their existing team.The role will require you to respond and handle all complaints received by the business, providing an exemplary complaint resolution process, ensuring a fair and consistent approach is delivered.You will be passionate about customer service and have a passion for...

Our client is looking for an experienced Complaints Handler to join their existing team. The role will require you to respond and handle all complaints received by the business, providing an exemplary complaint resolution process, ensuring a fair and consistent approach is delivered. You will be passionate about customer service and have a passion for...

Complaints Handler Our client, a reputable organisation in the financial services industry, is seeking a dynamic and customer-focused Complaints Handler to join their team. As a Complaints Handler, you will be providing exemplary complaint resolution and delivering exceptional customer service to ensure a fair and consistent approach for our clients. If you...

Complaints HandlerOur client, a reputable organisation in the financial services industry, is seeking a dynamic and customer-focused Complaints Handler to join their team. As a Complaints Handler, you will be providing exemplary complaint resolution and delivering exceptional customer service to ensure a fair and consistent approach for our clients. If you...

Complaints HandlerOur client, a reputable organisation in the financial services industry, is seeking a dynamic and customer-focused Complaints Handler to join their team. As a Complaints Handler, you will be providing exemplary complaint resolution and delivering exceptional customer service to ensure a fair and consistent approach for our clients. If you...

Complaints Handler Our client, a reputable organisation in the financial services industry, is seeking a dynamic and customer-focused Complaints Handler to join their team. As a Complaints Handler, you will be providing exemplary complaint resolution and delivering exceptional customer service to ensure a fair and consistent approach for our clients. If...

The Complaints Team operates in a very busy working environment, and is a key part of the Trust’s wider Patient Experience Team. The views of people who use our services are important to us. We want to know when things have gone well, but also when we don’t get things right, so we can learn from our mistakes. The Trust currently receives around 600...

The Complaints Team operates in a very busy working environment, and is a key part of the Trust’s wider Patient Experience Team. The views of people who use our services are important to us. We want to know when things have gone well, but also when we don’t get things right, so we can learn from our mistakes. The Trust currently receives around 600...

The Complaints Team operates in a very busy working environment, and is a key part of the Trust’s wider Patient Experience Team. The views of people who use our services are important to us. We want to know when things have gone well, but also when we don’t get things right, so we can learn from our mistakes. The Trust currently receives around 600...

Are you a customer service professional, who has experience handling escalated queries, complaints? - Do you enjoy providing a first-class service, building a rapport with customers, and having a genuine passion to understand their situation? If yes, our client would like you to join their friendly and dedicated team, where teamwork is also an important and...

The Complaints Officer plays a vital role within the team, providing a key point of contact for complainants, Trust staff and external stakeholders. The Complaints Officer will develop good working relationships with complainants, providing them with clear support and guidance as needed, and facilitate handling of their complaint to ensure that, using...

Kenneth Brian Associates are working with a prestigious client based in the Epsom area, who are seeking a new member of their Customer Relations team. The company offer a competitive salary and excellent benefits package, along with hybrid working (2 days in the office, 3 from home). Key responsibilities of the role will include: - Handling complaints in...

Kenneth Brian Associates are working with a prestigious client based in the Epsom area, who are seeking a new member of their Customer Relations team.The company offer a competitive salary and excellent benefits package, along with hybrid working (2 days in the office, 3 from home).Key responsibilities of the role will include:Handling complaints in a timely...

We are looking for a Customer Service Specialist in Order Processing to join our team in Epsom. You will have previous experience in a customer service or order processing department, good communication and teamworking skills. Do you have strong customer service and administrative skills? Are you a confident communicator with internal and external...

**Customer Relations** **Advisor** - Are you a customer service professional, who has experience handling escalated queries, complaints? - Do you enjoy providing a first-class service, building a rapport with customers, and having a genuine passion to understand their situation? If yes, our client would like you to join their friendly and dedicated team,...

**Product Specialist (automotive)** **Salary**: circa £40,000 per annum **Location**: Epsom (due to the location own transport is required) **Work week**: Mon - Fri 9:00am - 17:30pm Hybrid with 3 days in the office and 2 from home **Role**: Permanent Our global automotive client is looking for a Product Specialist to ensure their roadside assistance...

Kenneth Brian Associates are working with a prestigious client based in the Epsom area, who are seeking a new member of their Customer Relations team. The company offer a competitive salary and excellent benefits package, along with hybrid working (2 days in the office, 3 from home). Key responsibilities of the role will include: Handling complaints in a...

Are you a customer service superstar? Do you thrive on resolving complaints and providing top-notch customer experiences? We have an exciting opportunity for not just one, but TWO Customer Relations professionals to join our client's team. As a Customer Relations expert, you will be responsible for providing exemplary complaint resolution and customer...

The focus of this role is to engage with customers within a contact centre environment, responding to a variety of enquiriesSpecific responsibilities will include: Making amendments to customer details Handling queries regarding payments and contracts Identifying retention opportunities Resolving complaints where necessary, and escalating complex queries...