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Service Desk Analyst
2 months ago
Exciting Contract Opportunity as a Service Desk Analyst 🌟
Hybrid working - 3 days in Belfast and 2 days remote
Are you an experienced Support Analyst with a passion for delivering top-notch service? We have a fantastic opportunity for you to join our client's team as a Service Desk Analyst. With their dedication to excellence and a global presence, our client is a leader in the financial industry. This is a contract role, but with the possibility of extension, offering a competitive daily rate of £150 (inside IR35 via umbrella)
🔍 About the Role:
As a Service Desk Analyst, you will play a crucial role in providing exceptional support to our client's trading and investment banking floors worldwide. Your responsibilities will include taking 40+ calls per day, resolving desktop issues remotely, and ensuring efficient incident management. You'll also have the chance to contribute to changes across the desktop environment and infrastructure.
💼 Requirements:
To succeed in this role, you should have at least 1-year helpdesk experience and be familiar with MS Office and WIN 10. A good understanding of TCP/IP/DHCP/DNS networks is also essential. Additionally, you'll need to demonstrate excellent problem-solving skills, be organised, and adapt well to a dynamic work environment.
👥 Your Team and Working Environment:
You'll be part of a dedicated team of Service Desk support analysts. The team supports over 19,000 users globally, with a vast number of desktops, laptops, and mobile devices. Our client follows a 24x7 coverage model, ensuring seamless service. Hybrid working is available, providing you with flexibility and work-life balance.
⏰ Contract Details:
- End Date: 2025-06-23
- Daily Rate: £150 (inside IR35 via umbrella)
💼 Why Work with Us?
Joining our team means gaining valuable experience within the financial industry. You'll have the opportunity to work in a challenging and supportive environment, collaborating with talented professionals. Our client values and invests in their employees' growth, offering ample opportunities for career development.
Apply now to be part of our client's exceptional team and make a difference as a Service Desk Analyst. Don't miss this chance to take your career to new heights 👋
📌Note: Only shortlisted candidates will be contacted.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
