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Service Desk Analyst
2 months ago
We are working with a global financial company to hire a service desk analyst on a contract basis. Looking for someone to start ASAP. There will be a need for some weekends and some later hours due to support for the American offices. Requirements: Minimum 1 year of Helpdesk experience Proficiency in MS Office VDI support expertise Strong understanding of TCP/IP, DHCP, and DNS networks Active Directory responsibilities Ability to handle 40+ calls daily and work on other tasks between calls Responsibilities: Provide 1st line resolution over the phone and efficient 2nd line incident management Support a global team of 19000+ users across 25000 desktops, laptops, and mobile devices Maintain control in a dynamic 24x7 environment Ideal for candidates with a strong desktop support background and people management skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Helpdesk Analyst Technology IT Support Benefits: 154 per day
