Customer Services Administrator

1 month ago


Livingston, United Kingdom Hays Business Support Full time

Your new company

You'll be joining a growing manufacturing company based in Livingston.

Your new role

Reporting to the Logistics Manager, you'll be responsible for performing these key tasks to a high standard:

Being the first point of contact for incoming and outgoing calls and emails to various stakeholders.
Supporting customers at all stages of the order process, relaying any order amendments to all departments.
Help with the development and implementation of the group sales strategy.
Greeting visitors and managing the sign in / sign out procedure.
Handle documents, keep records and organise paperwork relating to orders and email them to the relevant salesperson promptly.
Ensuring software is functioning and working efficiently for the sales team.
Maintain office equipment and organise repairs.
Develop your health and safety awareness and support best practice and compliance across the department.
What you'll need to succeed

Strong interpersonal skills.
Good written communication.
Previous sales order experience or experience in a similar role.
A go-getter with a positive work ethic.
What you'll get in return

In return for your dedication and hard work, you will receive:

Competitive hourly rate.
Opportunity to move to a permanent position with additional benefits.
Working in a busy and fast-paced environment.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)



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