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Customer Services Administrator
3 months ago
Your new company
You'll be joining a growing manufacturing company based in Livingston.
Your new role
Reporting to the Logistics Manager, you'll be responsible for performing these key tasks to a high standard:
- Being the first point of contact for incoming and outgoing calls and emails to various stakeholders.
- Supporting customers at all stages of the order process, relaying any order amendments to all departments.
- Help with the development and implementation of the group sales strategy.
- Greeting visitors and managing the sign in / sign out procedure.
- Handle documents, keep records and organise paperwork relating to orders and email them to the relevant salesperson promptly.
- Ensuring software is functioning and working efficiently for the sales team.
- Maintain office equipment and organise repairs.
- Develop your health and safety awareness and support best practice and compliance across the department.
What you'll need to succeed
- Strong interpersonal skills.
- Good written communication.
- Previous sales order experience or experience in a similar role.
- A go-getter with a positive work ethic.
What you'll get in return
In return for your dedication and hard work, you will receive:
- Competitive hourly rate.
- Opportunity to move to a permanent position with additional benefits.
- Working in a busy and fast-paced environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4593621