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Director Of Operations
3 months ago
Trevett Services are delighted to be partnering with an established Maintenance Service Provider to the Social Housing sector to make the key appointment of Operations Director.
Based in London with a salary of up to £75k + Car Allowance.
Reporting to the Managing Director, the Operations Director will take the lead in supporting the company’s continued growth and success across a number of Social Housing (Hard Services / Planned Maintenance and Fabric Maintenance) contracts across London.
As a business who really support their employees, you will have immediate exposure to the Board and the opportunity to learn from a very experienced and approachable Leadership team, and further develop yourself.
The business is currently turning over in the region of £5m – £6m in reactive works, and they are looking for ab Operations Director with a strong pedigree in the Social Housing sector.
The Operations Director will lead and oversee a sizeable team of reactive engineers and an office-based team of support and administration staff.
Our client is looking for someone with a strong background in and knowledge of reactive maintenance service delivery and ensuring customer satisfaction. You will hold P&L responsibility so you must have a sound commercial and financial awareness of these types of reactive service contracts.
Your key responsibilities will include:
* Ensuring effective leadership and support of your team, and management of all supply partners and specialist sub-contractors.
* Establishing strong communication lines and excellent working relationship with clients, your team, and specialist sub-contractors.
* Overseeing and ensuring the commercial success of the business.
* Overseeing and ensuring that all compliance, contract expectations, Key Performance Indicators and Service Levels are achieved, where possible exceeded.
* Producing and presenting financial and performance reports (SLAs and KPIs) to clients and the Board.
* Ensuring that high levels of health, safety and quality are maintained at all times.
Please contact me in confidence to confirm your interest and for additional details
