Patient Flow Service Improvement Programme Manager

4 weeks ago


Sutton, United Kingdom Finegreen Full time

We are working with an NHS organisation who are seeking to appoint a Patient Flow Service Improvement Programme Manager.

This role will be hybrid with some on site and some remote working expectation. The role will start ASAP and will be at Band 8a.

The role will be based at an organisation in London with a specific focus on the transformation of patient flow through acute and community services, reviewing current process, opportunities for improvements and integration of services.

Role summary:
The Patient Flow Service Improvement Programme Manager is responsible for the delivery of the agreed programme and projects, ensuring that outputs are high quality, safe and effective in line with the Trust quality and improvement programmes.

Success in the role depends on promoting excellent teamwork with key stakeholders (clinical and non-clinical), wider Service Improvement & Transformation team and colleagues both within ESTH and partner organisations.

The post holder will be responsible for supervising project management and support staff in the Service Improvement & Transformation team.

Key responsibilities will include:

* Leading on the development and delivery of Heath and Care Patient Flow Programme and where required, other priority programmes as agreed with the Head of Health and Care Integration and Transformation;

* Developing a high level knowledge and awareness of national policy and best practice in relation to designated programme areas with a particular focus on Hospital discharge guidance which will inform continuous quality and cost improvement plans;

* Leading the delivery of designated programmes including developing robust programme/project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the programme/project.

The ideal candidate will have:

* Masters level qualification in a relevant field and/or equivalent experience;

* Formal Programme and/or Project management training;

* Experience of working within hospital flow programmes;

* Ability to understand and interpret a range of complex information quickly and develop solutions/make decisions;

* Evidence of ability to plan effectively and deliver projects/service change on time;

* Project Management competencies, including well developed planning and organisational skills, the ability to work under pressure and meet deadlines.

If you are interested in the role, please email Toni Coates with a copy of your updated CV along with your availability and rate understanding in line with the above.

If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client’s requirements for this specific role



  • Sutton, United Kingdom Finegreen Full time

    We are working with an NHS organisation who are seeking to appoint a Patient Flow Service Improvement Programme Manager.This role will be hybrid with some on site and some remote working expectation. The role will start ASAP and will be at Band 8a.The role will be based at an organisation in London with a specific focus on the transformation of patient flow...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Patient Flow Coordinator required for the Emergency Department at UHB. This post is based at GHH. This is an exciting opportunity for a self-motivated, highly organised individual. This is a varied and interesting role with no two days the same. The post holder will play a prominent role in ensuring the delivery of the 4-hour emergency access target...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Are you passionate about providing an excellent service to our patients? Do you want to make a difference to patients being discharged from hospital? Are you looking for an opportunity to positively impact patients and their relatives experience? If the answer is yes, then the Patient Flow Coordinator role is for you. We are seeking a passionate, dynamic...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    An exciting opportunity has arisen for a full time Patient Flow Coordinator in the Emergency Department at University Hospitals Birmingham (Queen Elizabeth Heartlands, Good Hope, Solihull), based at the Good Hope Hospital site. The post holder will play a prominent role in ensuring the delivery of the 4-hour emergency access target through the Emergency...


  • Sutton Coldfield, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: Are you passionate about providing an excellent service to our patients? Do you want to make a difference to patients being discharged from hospital? Are you looking for an opportunity to positively impact patients and their relatives experience? If the answer is yes, then the Patient Flow Coordinator role is for you. We are seeking a...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    Actively work to continually improve the quality of participation and engagement within the overall Organisational frameworks and objectives. Evaluate the effectiveness of involvement, activity, and feedback. Identify new initiatives to involve patients, carers, and families and be responsible for leading and developing activities as required. Act as an...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    You have a unique opportunity to be part of a passionate, professional and dedicated team who are focused on creating a positive journey for all patients that are seen within the Trauma & Orthopaedics Service. The work is fast-paced and challenging but very rewarding. Your experienced colleagues will provide you with a robust training programme that will...


  • Sutton, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    Patient Pathway Assistant Endoscopy Band 3 An exciting opportunity has arisen in the Planned Care Division for a full time Endoscopy Receptionist / Administrator based in the Endoscopy Department at Epsom and St Helier Hospital. The job will be predominantly based at St Helier Hospital but some cross site working at Epsom Hospital will be required. Based...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    To be the point of contact for patients accessing Audiology and ENT hospital services throughout their pathway of care. The post holder will work under the direction of their operations management team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. To...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    The Associate Director of Operations (ADO) will support the Deputy Chief Operating Officer (DCOO) to lead operational delivery, with a key focus on internal and system wide discharge. They will have a passion for building cross organisational relationships and working in partnership with other Integrated Care System organisations to ensure the delivery of...


  • Sutton, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    The Royal Marsden Hospital (RM) and its academic partner The Institute of Cancer Research (ICR) form the only specialist cancer NIHR Biomedical Research Centre (BRC) that supports translational clinical research into cancer diagnosis and treatment. An exciting opportunity has arisen within the BRC for a Patient & Public Involvement and Engagement (PPI/E)...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    To be the point of contact for patients accessing Audiology and ENT hospital services throughout their pathway of care. The post holder will work under the direction of their operations management team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. To...


  • Sutton, United Kingdom JMS Recruitment Full time

    JMS RECRUITMENT LTD is looking forCatering Services Manager (Responsible to: Senior Catering Services Manager) with 2 years of experience to work in a hospital in a Sutton area.37.5 hours per week (Including Weekends, Duty Management Shifts & Evenings)ENHANCED DBS is needed- we can process one for you in our office.Food Hygiene Level 3 (online...


  • Sutton, United Kingdom MMP Consultancy Full time

    MMP Consultancy currently have an opportunity for a Major Works Programme Manager to join a Housing Association based in Sutton, Surrey. This will be a interim position paying £600p/d Umbrella. This role will involve a minimum of 3 days p/w in the office. What We're Looking For: Do you have experience of managing project budgets and implementing...


  • Sutton, United Kingdom MMP Consultancy Full time

    MMP Consultancy currently have an opportunity for a Major Works Programme Manager to join a Housing Association based in Sutton, Surrey. This will be a interim position paying £600p/d Umbrella.This role will involve a minimum of 3 days p/w in the office.What We're Looking For:Do you have experience of managing project budgets and implementing action plans...

  • Service Pharmacist

    5 days ago


    Sutton, United Kingdom Boots Full time

    Summary Job Reference: 230682BR - Job Reference: 2 3 0 6 8 2 B R Sutton, High Street Permanent 40 Hours Are you IP qualified or part way through your IP training? Are you thinking about starting your training to be IP qualified? We have exciting opportunities for service-driven Pharmacists to join our teams and have a major impact on the delivery of key...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    We have an exciting opportunity for individuals with relevant experience, and knowledge to join us as Patient Safety Partners, providing a patient voice in regard to the safety agenda at Sherwood Forest Hospital Trust. The role of the Patient Safety Partner will enable the Trust to be successful in the continued delivery of outstanding care, recognising the...


  • Sutton, United Kingdom AKTON Resourcing Ltd Full time

    Programme Manager Company Overview: Aktons Client is a leading provider of housing refurbishment solutions, dedicated to enhancing communities through high-quality construction and renovation projects. With a commitment to excellence and innovation, we strive to deliver exceptional results that exceed expectations. We are currently seeking a dynamic and...


  • Sutton, United Kingdom AKTON Resourcing Ltd Full time

    Programme ManagerCompany Overview: Aktons Client is a leading provider of housing refurbishment solutions, dedicated to enhancing communities through high-quality construction and renovation projects. With a commitment to excellence and innovation, we strive to deliver exceptional results that exceed expectations. We are currently seeking a dynamic and...


  • Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    The Community Paediatric Team at Kings Mill Hospital are looking to recruit a part time Patient Pathway Co-ordinator Support working 15.5 hours per week. The overriding purpose is to support the provision of the highest quality patient care through personal actions and continuous improvement. To provide a high-quality service to support the SFHT Patient...