Band 4 Emergency Department Patient Flow Coordinator

3 weeks ago


Sutton Coldfield, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Patient Flow Coordinator required for the Emergency Department at UHB. This post is based at GHH.

This is an exciting opportunity for a self-motivated, highly organised individual. This is a varied and interesting role with no two days the same.

The post holder will play a prominent role in ensuring the delivery of the 4-hour emergency access target through the Emergency Department. This will be achieved through developing excellent internal communication pathways, the utilisation of the internal escalation process and ensuring the Multi-Disciplinary Team adhere to the department's Internal Professional standards.

You will provide administrative support to the Clinical and Operational team.

The post holder's ability to ensure the continual flow of patients through the department will result in patients who require emergency treatment being able to receive quality care as soon as possible into their journey. They will also monitor and resolve issues around the KPIs and CQUINS for A&E including Friends and Family, Falls, VTE and prescription charts, 60 minute waits, 15 minute waits for ambulances. Communicates with range of clinical and non-clinical staff concerning progress against quality standards e.g. waiting times & patient treatment schedules. Facilitates communication between different clinical services.

For more information, please contact Sharon Holland 07970649194



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