Internal Account Manager
2 months ago
Internal Account Manager
Full time permanent – normal business hours – Monday / Friday
Salary £27,000k - £28,000k
Location: – Rotherham
Immediate hire
This is an excellent opportunity to join a large organisation in a Internal Account Manager position. Working within the customer service administration team this client offers a great working environment and excellent career opportunities
Key Arears: -
* Account Management
* Customer Services
* IT skills, excel & Microsoft products
Main responsibilities: -
* Internal Account Management – key clients
* Answering and processing all incoming sales calls and emails
* Manage a busy inbox to ensure customer enquiries are handled quickly and effectively
* Managing deadlines and liaising with various departments to ensure timely project delivery and managing customer expectations
* Provide stock reports and handle stock queries
* Communicate with customers using phone or email
* Build trust and loyalty with customers, going the extra mile to exceed customers’ expectations
* Liaise with internal departments to deliver customer’s expectations
Person Specification: -
* Account Management
* Excellent customer service skills
* Good knowledge of Microsoft / Excel applications
* Clear communication skills, both verbal and written
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