Internal Account Manager

2 months ago


Rotherham, United Kingdom Found Consultancy Full time

Internal Account Manager

Full time permanent – normal business hours – Monday / Friday

Salary £27,000k - £28,000k

Location: – Rotherham

Immediate hire

This is an excellent opportunity to join a large organisation in a Internal Account Manager position. Working within the customer service administration team this client offers a great working environment and excellent career opportunities

Key Arears: -

* Account Management

* Customer Services

* IT skills, excel & Microsoft products

Main responsibilities: -

* Internal Account Management – key clients

* Answering and processing all incoming sales calls and emails

* Manage a busy inbox to ensure customer enquiries are handled quickly and effectively

* Managing deadlines and liaising with various departments to ensure timely project delivery and managing customer expectations

* Provide stock reports and handle stock queries

* Communicate with customers using phone or email

* Build trust and loyalty with customers, going the extra mile to exceed customers’ expectations

* Liaise with internal departments to deliver customer’s expectations

Person Specification: -

* Account Management

* Excellent customer service skills

* Good knowledge of Microsoft / Excel applications

* Clear communication skills, both verbal and written



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