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Account Manager

3 months ago

Rotherham, Rotherham, United Kingdom Chase and Holland Full time

Account Manager – Rotherham
Chase & Holland are partnering with an innovative company currently experiencing growth. They are seeking an Account Manager to join the customer services team in Rotherham.

Key Responsibilities:
- Delivering exceptional customer service consistently
- Completing scheduled reports and tasks
- Supporting Senior Account Managers and delegating tasks
- Handling customer complaints as the point of escalation
- Coordinating with internal departments and external suppliers for project delivery
- Providing timely updates to customers and stakeholders
- Contributing to resource planning and project support
- Reporting monthly KPIs to Senior Account Manager / Account Director
- Supporting client meetings and projects as needed
- Building strong relationships with customers, suppliers, and internal teams
- Resolving technical issues with online ordering platform
- Maintaining clear communication throughout customer interactions
- Managing team handovers and absence cover

Required Skills:
- Proficiency in Mathematics and English
- Proficient in Microsoft Office
- Strong background in Account Management or Customer Service
- Attention to detail and organizational skills

If you are looking for an exciting opportunity as an Account Manager, reach out to us at Chase and Holland.

Chase and Holland specializes in Finance, Supply Chain, HR, and IT recruitment covering Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire, and Lincolnshire markets.