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Customer Service Manager

4 months ago

Dorking, United Kingdom ASI Recruitment Full time

Customer Service Manager

Basic Salary £35-£40k + Bonus

Monday to Friday

Brand New Role

Dorking Area

“The customers perception is your reality”

Job Description

I have an exciting opportunity with an established client of mine for a Customer Service Manager in the Dorking area. This role will involve managing a team of 4 customer service advisors in a busy Bodyshop business, so previous motor trade experience, ideally in a Bodyshop would be ideal. You will be responsible for customer care and satisfaction as well as working closely with your team on a day-to-day basis. If you have the required skills for this exciting role, do not delay, apply TODAY

Responsibilities

* Manage the fron of house team

* Monitor and maintain customer care standards

* Manage any customer complaints and issues

Qualifications

* Strong knowledge of the motor trade

* Present a professional image at all times

* Excellent customer service skills

* Be confident in managing people

Salary and Benefits

* Basic salary £35 - £40k

* Bonus scheme worth up to £8,000 a year

* 45-hour week Monday to Friday

* 23 days holiday + BH

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU

Referral Scheme

If you’re not a Customer Service Manager, but you know of someone who is and may be interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one.

The job is based in the Dorking area and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV