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Sales Administrator

2 months ago

Lowestoft, United Kingdom Scooterpac Full time

Sales Administrator/ Sales Support Administrator – Are you excited about making a difference and being an integral part of a dynamic team?  

Look no further we want you to join our highly motivated team as a Sales Administrator based in Lowestoft

Why Scooterpac?

At Scooterpac, we are revolutionising mobility with world-first inventions and cutting-edge products. From ultra-lightweight wheelchairs to high-performance mobility scooters, we are dedicated to transforming the way people move—one mile at a time. Our commitment to providing a first-class experience for our customers extends beyond our innovative products to our exceptional customer service.

Fantastic company benefits include:

Competitive Salary£30,000 per annum  
Holiday: 23 Days per annum, plus Bank Holidays
Employee extras such as: We offer lunch 4 days a week (Tuesday – Friday inclusive), An Employee Assistance Programme.  

About the role:

As our Sales Administrator you will work with the Operations Manager to ensure all orders are on track and timely, enter manufacturing orders onto the production schedule, assist customers with warranty claims and related paperwork, obtain freight quotes, oversee courier dispatches, cover for team members when needed, and provide comprehensive support to the Sales Team. Additionally, you will perform other duties as required. This is a full-time role where you will be working Monday-Friday 7:45am – 5:00pm.

Main duties and responsibilities:

Manage sales order processing with precision
Use our CRM system to keep accurate records and track production times and enter data into spreadsheets
Provide varied support activities from marketing materials to client entertainments
Utilise email, Excel, and company databases efficiently
Work with the Operations Manager to ensure all orders are on track and timely
Assist customers with warranty claims and related paperwork
Obtain freight quotes and oversee courier dispatches and provide comprehensive support to the Sales Team
Cover for team members when needed.

About you:

We are looking for a proactive, organised, and tech-savvy individual with excellent time and task management capabilities. You should have strong knowledge of Microsoft Office Suite and other office packages, a keen eye for detail to ensure accuracy, outstanding interpersonal, oral, and written communication abilities, and a solution-oriented approach with the ability to use your initiative. The ideal candidate will have experience of writing and implementing processes. Able to work effectively within a team, demonstrate adaptability to changing workloads and priorities, and manage their workload while remaining calm under pressure.

Apply today for our Sales Administrator opportunity and help us continue to provide extraordinary mobility solutions and first-class customer service

We would love to hear why you are motivated to apply and how do your skills/experience make you suitable for this role? Please do let us know along with forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. 

No recruitment agencies, please

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: customer service, client relations, customer support, office administration, sales administration, office management, sales support, sales processes, order processing, and technology proficiency such as Microsoft Office, CRM systems, and IT skills.

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