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Receptionist Customer Service
4 months ago
A vibrant, friendly business centre in Wootton Bassett is looking for a customer service advisor to join them
Based: Wootton Bassett
Hours: 8.30am - 5pm 37.5/wk
Salary: £23,500k PA
Do you have hospitality or administration and customer service skills? If so this role could be for you
What will I be doing?
Opening and Closing of the business centre daily
Operate the reception area between 9am – 5pm
Welcome visitors to the centre & notify the company they are visiting
Collect, sort & distribute the post for all tenants
Sign for and distribute deliveries
Be the first point of contact for all tenant enquiries
Answer all telephone calls
Be the focal point for all conference enquiries, bookings and invoicing
Show potential clients around meeting rooms and offices
Keep up to date CRM database (Operate) with sales information on all prospective and existing clients
Manage the calendar and bookings for all meeting rooms
Assist with billing and invoicing and all other necessary administration duties
Coordinate the orders for conference supplies
Service all meeting room bookings (set up & break down)
Managing the centre's social media channels
You will be self-motivated, hands-on and exceptionally friendly and welcoming. This role will suit an authentic, people person who enjoys solving problems and creating a fantastic working environment.
As you are the first point of contact for customers you will be well presented and professional.
This role involves general administration so IT skills will need to be up to date too
