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Customer Support

2 months ago

Ipswich, United Kingdom The Workplace Consultancy Full time

My client is a global leader within the Logistics industry - they have a role for a Client Account Manager working within their customer service team.

Job description:

They we are looking for an enthusiastic and entrepreneurial individual to join our customer experience team on a full-time basis.

* Be responsible for the end-to-end order fulfilment process

* Be the customer facing representative on all supply chain activities, developing strong relationships with your customer counterparts and stakeholders

* Gather customer insights, identify and capture profitable opportunities that create mutually beneficial outcomes for our us and our customers.

* Manage customer purchase orders and collaborating with stakeholders globally to ensure we can deliver on time and in full.

Required profile:

* Experience in Account Management / Supply Chain / Customer Service / Logistics

* Good communication skills and the ability to articulate and present point of view to a group of stakeholders