Account Manager/Executives
3 weeks ago
ACCOUNT EXECUTIVE - HAMPTON - C£29K
EXCELLENT BENEFITS WITH CAREER PROGRESSION - PLEASE NOTE THIS ROLE IS TOTALLY OFFICE BASED
Are you looking for an Account Executive role where you can use your excellent customer service skills to the max? Are you a motivated, articulate individual with high levels of proficiency in Microsoft Office? Do you live locally to the Hampton area and are currently seeking a role within a well-established, respected organisation that supports and rewards staff as well as offering excellent career progression & benefits?
My client is a dedicated independent service provider who work within vehicle management. This role provides a great opportunity for you to get involved with customers where you will be more than just a friendly person to answer their queries over the phone or by email, you will have great listening skills, attention to detail and a willingness to problem solve. You will be involved in dealing with driver queries and supporting the key customer contacts which means handling different types of conversations, from answering a simple question to more complex issues. You'll champion great customer service, be a clear communicator that's happy to work with people at all levels in an organisation. If you have worked in a B2B or B2C customer service environment then that's a great start.
This role can open doors to wide ranging career opportunities and best of all there's no weekend working.
Arrange new vehicle deliveries / vehicle collections
* To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary.
* To produce regular and 'ad-hoc' client reports within defined time-scales.
* To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary.
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