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Telephone Sales Account Manager

4 months ago

Basildon Essex, United Kingdom ENS Recruitment Full time €33,000 - €37,000

We are recruiting for an experienced Internal Account Manager for our client at their Basildon, Essex site. They are one of northern Europe’s leading contract manufacturing partners and complete products (electronics). Their services cover everything from production technical services at an early stage to serial production and advanced after-sales services.

This is an exciting opportunity for a candidate with previous account management experience to join their friendly and talented team in Basildon. The Internal Account Manager will be responsible for managing a small team of Internal Sales Coordinators, ensuring they receive professional support and guidance. The Internal Account Manager will also manage their own customer portfolio.

Managing a small team of internal sales coordinators to maintain motivation and foster positive morale

* Engaging with Production Management daily to optimise the efficiency of the production schedule.

* Running monthly reports, flagging risks and potential financial losses

* Processing Sales Orders, requesting project information and understanding to facilitate planning and production processes

* Escalating complaints the relevant department immediately

* Booking couriers, creating commercial invoices, completing necessary courier paperwork

* Arranging collection of faulty goods and obtaining tracking information

* Ensure high standards of customer care are maintained during team member absences

* Experience in a similar client servicing role within manufacturing

* Experience using Microsoft Outlook, Word, Excel, and Teams

25 days holiday, plus bank holidays

Contribution pension scheme

Early finish on Fridays

Free staff parking

Working hours onsite are 08:00 - 16:30 (Monday to Thursday) and 08:00 - 15:30 (Fridays)

For further information apply today or contact Kim Baker, ENS Commercial Recruitment, Southend