Customer Service Specialist

4 weeks ago


Southampton, United Kingdom Towergate Health & Protection Full time

Client Services Specialist (Group Risk)
Office or Hybrid - Southampton
£25,000 to £30,000 depending on experience
Do you have experience with administrating group life, group income protection or group critical policies?
We have an exciting opportunity to join our warm and welcoming team either in our office or on a hybrid basis (once probation is complete).
What you’ll do as a Client Services Specialist in Group Risk:
The role of Client Services Specialist in Group Risk is interesting and varied, requiring confident people who, as their first point of contact, use their initiative to provide support to both our clients and providers to keep them updated and provide a market leading customer experience. You will love to provide a service that exceeds expectations, builds trusted relationships, and retains loyalty. You will gather all relevant data for each client / customer’s scheme renewal and assist with preparing information for our Employee Benefits Consultants. Previous Group Risk experience would be an advantage as you will also learn to carry out a whole host of activities to co-ordinate the administration of schemes including invoicing, accounts, client queries, claims, underwriting, rehabilitation support services & communication material.
In return we will make sure you get all the training and development you need to progress with us, and you will be rewarded with all the great benefits of working for a market-leading, fast-growing company.
As a Client Services Specialist, you must:
Group Risk experience – Essential
Administration experience – Essential
Customer Service experience – Essential
Client Services Specialist in Group Risk
Strong admin skills and proficient with Microsoft Office
Given the nature of this position, we have found candidates to be successful from backgrounds such as Group Risk, Employee Benefits, Group Life and Customer service focused representatives, administrators or other client service and support positions.
The successful Client Services Specialist can expect to be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Holiday entitlement of 26 days plus bank holidays
~ Opportunity to progress your career across the entire Ardonagh family
~ Pensions scheme for when you feel it’s time to retire
~24-hour support for physical and mental wellbeing
~1 days paid volunteering day to give back to our communities
~ We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please
#



  • Southampton, United Kingdom The Ardonagh Group Full time

    **Customer Service Specialist? - Southampton - ARDTP823958** Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday. Initially, you would...


  • Southampton, United Kingdom Zenergi Full time

    DescriptionAs a Customer Support Specialist, you will work as part of the Customer Support team supporting our Micro, Small and Core Customer segments. They will be responsible for interacting with customers via various channels such as phone, email & chat to address queries, resolve issues and provide any information requested.The Customer Support...


  • Southampton, United Kingdom The Ardonagh Group Full time

    **Client Services Specialist? - Southampton - ARDAO820642** Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday. Initially, you would...


  • Southampton, United Kingdom The Ardonagh Group Full time

    **Client Services Specialist? - Southampton - ARDEX817562** Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday. Initially, you would...


  • Southampton, United Kingdom The Ardonagh Group Full time

    **Client Services Specialist - Southampton - ARDIM817011** Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday. Initially, you would...


  • Southampton, United Kingdom The Ardonagh Group Full time

    Client Services Specialist - ARDOE792063 Do you have customer service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? Working as part of a warm and welcoming team you can work from the office or at home on a hybrid basis (Once probation is complete). Once your...


  • Southampton, United Kingdom Towergate Health & Protection Full time

    **Client Services Specialist? - Southampton - ARDIY859085** Do you have Customer Service or Administration experience? Are you looking to get away from shift or weekend work and move into an office environment working Monday to Friday? Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday. Initially, you would...


  • Southampton, United Kingdom Net Recruit Full time

    **Your Company**: A growing, and highly successful engineering business has approached the NET Recruit team to assist them in their search for a Customer Services Coordinator, to report into the office located in the Hampshire area and covering the Southern region. Creating and maintaining products to an exceptionally high standard, this business is involved...


  • Southampton, United Kingdom NET Recruit Full time

    Your Company: A growing, and highly successful engineering business has approached the NET Recruit team to assist them in their search for a Customer Services Coordinator, to report into the office located in the Hampshire area and covering the Southern region. Creatingand maintaining products to an exceptionally high standard, this business is involved at...

  • Customer Service

    3 weeks ago


    Southampton, Southampton, United Kingdom NatWest Full time

    Join us as a Customer Service - Personal Banker in LymingtonYou'll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goalsWe'll look to you to proactively find ways to continually enhance our customer banking experienceWe'll support you to achieve a Foundation Certificate in Responsible Banking and...


  • Southampton, United Kingdom Northgate Vehicle Hire Full time

    **Salary**: £24,820 pa **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers’ businesses moving, that’s what we do.** As a Senior Customer Service Agent, you skilfully bring to life the Northgate experience, coordinating your team of drivers to meet the needs of your...


  • Southampton, United Kingdom Benefex Full time

    **Data Services Specialist**: **Data Services Specialist** Benefex is a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. We are looking for a Data Services Specialist to join...


  • Southampton, United Kingdom Utility People Full time

    **Key Responsibilities**: - Answer all incoming customer support calls. - Liaise with suppliers to achieve query resolution within SLA. - Work closely with other teams and departments particularly bill validation, customer success and procurement. - Escalate complex issues for core customers to the appropriate teams where necessary. **Essential...


  • Southampton, United Kingdom Business Choice Direct Full time

    **Salary**: Starting from £23,500.00 (D.O.E.) **Benefits Package**: - 28 Days holiday + UK Bank Holidays - Paid day off on your birthday - Enhanced Parental Leave - _Maternity pay (after 2 years’ service) = 13 weeks full pay and 13 weeks ½ pay with / Paternity (after 2 years’ service) = 4 weeks full pay_ - Company Pension Plan - Income Protection...


  • Southampton, United Kingdom Reed Business Support Full time

    Customer Services Advisor Our clients are currently recruiting a Customer Services Advisor who will be responsible for providing assistance and support to customers once their Agreements are live, focusing on ensuring the most efficient service and best possible outcome for the customer. The Customer Services Advisor will report to the Operations Manager,...


  • Southampton, United Kingdom Message Direct Full time

    **Benefits for Head of Customer Services**: - Competitive Salary - A wonderful working environment in the office - An energetic and highly professional team - Fast growing company with exciting opportunities including a pathway to a Director level role - Flexible and hybrid working **Key responsibilities for Head of Customer Services**: - Lead, motivate...


  • Southampton, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Southampton! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...


  • Southampton, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 012103676**£25,000 Per Annum** - Full Time**Permanent** **Southampton, Hampshire** **Customer Service And Call Centre** **Job Description**: - Customer Service Advisor - £25,000p/a - Southampton - 40 per week, split over shifts covering evenings and weekends. - The role of the Customer Sales Advisor is to ensure...


  • Southampton, United Kingdom Channel Partners Limited Full time

    We are currently seeking a Customer Service Associate / Cashier to join our team. As a Customer Service Associate / Cashier, you will play a crucial role in providing excellent customer service and ensuring smooth transactions at the checkout counter. This is a great opportunity for individuals who enjoy working in a fast-paced environment and have strong...


  • Southampton, United Kingdom The Connected Consulting Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Assistant. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a...