Director, Customer Account Manager

1 month ago


United Kingdom World Brand Design Full time

Level, Role, Type: Director, Design, Array
We’re a creative agency founded by seasoned brand professionals. We specialise in brand design, strategy and innovation; our mission being to help brands win the fight for relevance.
Outstanding communication skills are a must. You will need to be equally confident briefing and leading the team in evaluating creative work, as you are in the boardroom delivering impactful presentations, leading clients and managing financial negotiations.
You will have proven experience of working with multi-national FMGC brand businesses, building close relationships, and influencing decision makers at C Level.
Your project management and budget management skills will be second to none, able to juggle numerous projects at a time, whilst ensuring the team stay on brief and deliver on time and on budget.
You will possess strong commercial acumen, able to formulate and communicate client development plans that drive growth. At least 5+ years’ experience in a similar role with a leading brand, design or creative business
A background in Strategic Brand positioning and/or packaging ideally in world of FMCG
Strong commercial acumen
A proven track record of building profitable client relationships with demonstrable commercial growth
Solid communication skills to lead your team through evaluating creative work and drive best in class design on budget and on time
In addition to a competitive salary and 27 days holiday, we also offer the following employee benefits:
Summer Friday’s (1pm finish throughout the Summer)
Hybrid working – 3 days per week in the studio
Annual performance bonus (discretionary)
Annual salary review (discretionary)
Private Healthcare
Group Life Insurance
Regular social events
Employee Assistance Programme
Monthly £50 gift card awarded to most recognised employee
L&D investment for training and development
Annual flu vaccination vouchers
Cycle to work scheme
Dog friendly studio
Diversity & Inclusion
We embrace and openly welcome people from different cultures, perspectives, and experiences to help us create a diverse and enriched company – a place where everyone is able to bring their whole self to work and develop their talents to the full. #



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