Senior HR Recruitment Manager

2 weeks ago


London, United Kingdom Rocket Food Full time

Working within the Events Team to ensure we are attracting, recruiting training and developing, an elite core team of front of house staff to represent our brand to the highest standard. Assisting in creating a recruitment strategy with your line manager and Head of Operations to attract high calibre staff, targeting different pools of candidates to furnish the yearly cycle of events.
Constantly review our training and induction process to ensure communication of Rocket brand values to existing and new staff.
Ensure all front of house staff adhere to all company policies.
Book all event staff (7,000 shifts across approximately 350 evets a year) producing accurate timesheets and security lists for venues.
Manage our staffing software (Event Works, HR Portal, People Works and Our Time) to ensure we maximise potential of its capabilities.
Ensure staff are signed in at venues to support Events and Operations Managers and ensure the quality of staff presentation is immaculate.
Asist the Operations team delivering events and working in a support role within Front of House to get to know your team and monitor the quality of their deliverables.
Organise and present training sessions and continuously develop the skills of all staff in conjunction with the rest of the Operations team.
Ensure compliance with industry regulatory bodies and all current legislation - licensing, hygiene and health & safety.
Meet recruitment targets agreed monthly/annually as set by the Head of Operations.
Providing timely and accurate payroll information to accounts team for staffing payroll.
Ensure feedback is collated by Event Managers and senior Front of House staff to aid development of the front of house team.
Attend meetings where necessary to aid planning of staffing on events.
Ensure client correspondence is timely, professional, and comprehensive, ensuring relevant and vital information is communicated with Rocket Food.
Project a positive image always and guide by example.
Rocket Food aspires to have the smartest and most professional staff in the business. Staffing accounts for approximately 12% of the company’s total turnover, and 9% of our Gross Profit. Whether its creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Rocket.


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