Volkswagen Aftersales Manager

2 weeks ago


Kettering Northamptonshire, United Kingdom Parkway Volkswagen Full time

Are you a seasoned professional in automotive aftersales operations, ready to lead and inspire a team? We're seeking a dynamic Volkswagen Aftersales Manager to drive excellence in customer service and operational efficiency.
Volkswagen Aftersales Manager
Proven experience in automotive aftersales management.
· Strong leadership and team management skills.
· Sound understanding of automotive service and repair processes.
· Proficient in dealership management systems and software.
Competitive Salary: Performance Bonuses: Opportunities for performance-based bonuses and incentives with OTE £70,000
· Company Vehicle: Holiday Allowance: Generous holiday allowance, plus Bank Holidays.
· Pension Scheme: Company pension scheme for long-term financial security.
· Training and Development: Access to ongoing training and development opportunities to enhance your skills and career progression.
About Us: Parkway Volkswagen is committed to providing exceptional aftersales support to its customers. Their aftersales department offers a range of services, including routine maintenance, repairs, parts replacement, and accessories installation. With a team of skilled technicians and state-of-the-art facilities, Parkway Volkswagen ensures that customers' vehicles receive top-notch care and attention.
Lead and motivate the aftersales team to achieve sales targets and deliver exceptional customer service.
· Oversee day-to-day operations of the aftersales department, including service, parts, and accessories.
· Ensure efficient workshop scheduling and resource allocation.
· Maintain high standards of quality and compliance with manufacturer standards and regulations.
· Monitor and analyse key performance metrics, implementing improvements as needed.
· Collaborate with other departments to optimize overall dealership performance.
How to Apply: If you're a proactive and results-driven leader with a passion for the automotive industry, we want to hear from you Join us and lead our Volkswagen aftersales team to success
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