Handover Specialist Corby

3 weeks ago

Corby Northamptonshire, United Kingdom Hippo Motor Finance Ltd. Full time

Hippo Motor Group proudly announces its expansion to Corby, this strategic move not only marks a significant milestone for the company but also reinforces its commitment to providing first class customer service. In addition to the new Corby location, Hippo Motor Group continues to thrive with established offices in Blackburn and Manchester.

With a dedicated branch in the South, our goal is to streamline the customer experience by offering a seamless process for purchasing, collection, and aftersales support. Boasting decades of expertise in the motor sector, Hippo Motor Group is set to make a significant impact in Corby, which will create numerous opportunities for skilled professionals with experience in the automotive sector.

As part of our expansion in Corby, Hippo Motor Group is actively seeking talented individuals to join our team. We are currently recruiting for a Handover & Sales Support Executive to solely work on the weekends.

Department

£11.44 per hour

Full Time - Permanent

Employment Type

Job Reference

  • Ensure efficient review and processing of all Finance documentation.
  • Collaborate with internal departments and account managers to address day-to-day challenges arising from pay-outs.
  • Directly engage with Finance companies to meet pay-out targets.
  • Oversee the acquisition of V5 documents for all vehicles and proactively pursue missing documentation.
  • Work towards and achieve set targets, while maintaining effective communication with customers.
  • Undertake Vehicle Sales Administration responsibilities, including part exchanges, funder issues, warranties, and GAP coverage.
  • Meet and greet customers, offer refreshments, and pre-arrange and inspect vehicles prior to customer arrival.
  • Verify that all cars meet specified standards, ensuring the presence of essential items such as spare keys and handbooks.
  • Encourage and promote customer reviews to enhance our service reputation.
  • Conduct pre-call activities with customers before handover to suggest suitable products related to their finance agreement.
  • Report customer complaints or quality issues promptly and professionally.
  • Adhere to all company procedures and comply with FCA rules and guidelines.
Applying for the Job

To apply, please submit CV & Cover Letter to our recruitment team at careers@hippomotorgroup.co.uk , or use the form below. Please be sure to quote the relevant role reference number found at the top of this page. We look forward to hearing from you.

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