IT Support Specialist

4 days ago


United Kingdom Virtual Healthcare Solutions Full time

Virtual Health Solution (VHS) is a pioneering startup reshaping healthcare technology with a strong focus on security, accessibility, and open-source innovation. We specialise in delivering reliable, tailored solutions for clinicians, including secure remote access, pre-configured devices, and responsive technical support.

As an agile startup, we embrace open-source principles to drive transparency, collaboration, and adaptability in everything we create. This approach enables us to tackle challenges directly, crafting solutions that evolve with the needs of healthcare professionals while upholding the highest standards of security and efficiency.

Our mission is to empower clinicians with seamless technology that prioritises usability without compromising on safety. At VHS, we combine entrepreneurial spirit with a deep understanding of healthcare workflows to develop tools that enhance productivity and deliver tangible results.

VHS is not just building technology—we’re building trust, enabling clinicians to focus on what truly matters. Together, we’re shaping the future of healthcare, one secure, open, and innovative solution at a time.

Role Description

This is a full-time hybrid role for an IT Support Specialist at Virtual Healthcare Solutions. The role is located in Poole, with flexibility for some remote work. The IT Support Specialist will be responsible for providing technical support, troubleshooting desktop computers, and offering help desk support.

Qualifications

  • Technical Support and Troubleshooting skills
  • Experience with Desktop Computers and Information Technology
  • Help Desk Support skills
  • Strong problem-solving and analytical abilities
  • Excellent communication and customer service skills
  • Ability to work independently and in a team
  • Certifications in relevant IT fields are a plus
  • Associate or Bachelor's degree in Computer Science or related field


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