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Manager-Account Manager

2 months ago

Hampstead Greater London, United Kingdom GroupNexus Full time €45,000

Role: Account Manager
Location: London (NW3) / Hybrid
Hours: Mon - Fri, 9am - 5:00pm
Reporting to: Senior Account Manager and Head of Client Operations

GroupNexus is an established, leading operator in the parking management sector. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. As an Account Manager you will be assigned a set of key accounts across a range of sectors, such as, Leisure, NHS, Retail, Areas of Outstanding Natural Beauty, Education and more. You will be skilled at understanding that every business has different needs, then adapting your account management style to not just meet, but exceed their expectations. Provide essential support for Senior Account Managers

* Proactively study account performance and able to identify potential issues

* Develop trusted advisor relationships with key accounts, customer stakeholders and senior executives

* Forecast and track key account metrics

* Prepare reports on account status

* Investigating and resolving queries, escalating to Senior Account Managers when necessary

Minimum 3 years of previous experience as an Account Manager

* Parking, Property, Real Estate and / or Retail experience is ideal but NOT ESSENTIAL

* Good commercial awareness

* Highly organised and have excellent time management

* Able to work under pressure and manage multiple accounts

* Solid experience with CRM software (ideally Salesforce) and MS Office (particularly MS Excel)

* Proven ability to juggle multiple accounts and projects at a time, while maintaining a keen attention to detail

*