Operations Development Executive
7 days ago
Interim Head of Operations
Contract Type: Ideally, it is full-time, 35 hours per week, although 4 days / flexible hours may be considered. The role may require occasional evening and weekend work.
Remote with some office visits (London) for team meetings and organisational away days. Ad hoc external visits with suppliers will be required.
Contract Length: 6-9 months
The latest research suggests that the number of children and young people at risk of hunger has rocketed to 2.When a child is too hungry to learn, when they're aching for something to eat, they can’t concentrate. Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barriers or stigma. Magic Breakfast is ambitious to grow our impact and remove hunger as a barrier to learning for all children and young people in the UK.
The government’s children’s Wellbeing Bill, outlined in the King’s Speech includes a requirement for free school breakfast clubs in every English primary school. This is a fantastic start towards ending child morning hunger. In 2021, the Scottish Government pledged a not-yet enacted promise to provide breakfast to primary children.
Thousands of secondary school children are at risk of losing their free school breakfasts from September next year. Being part of the work of Magic Breakfast is your chance, together with parents, teachers, and people across the UK, to demonstrate the power of school breakfasts and shape the way forward to end morning hunger for good.
*Food Foundation Insecurity Tracker Jan 2024
Magic Breakfast's mission is to end child morning hunger in the UK now and for good. The Head of Operations will drive the operational performance of our end-to-end supply chain, ensuring the quality and sustainability of our services at scale with the flexibility and continuous improvement required to meet the needs of both national and local communities. KEY DELIVERABLES FOR THE INTERIM PERIOD
• Critical elements will include ensuring supplier performance management processes are embedded, managing escalated issues with key contacts in the supplier, managing risks, supporting the team to manage the operational problems, escalating where appropriate, and taking responsibility for schools receiving an excellent service from Magic Breakfast.
• This will include overseeing the development of the new menu, ordering mechanism, budget management, forecasting capability, and other operational impacts of providing a government contract.
• This will include defining the permanent Head of Operations role and appropriate team structure, identifying how the team would flex and respond to scale, ensure processes are fit to scale,
• Oversight and active management of the food and delivery budget (~£5m)
• Drafting the Operations budget for the 24/25 financial year and drafting the initial strategy and plans for that financial year
• To undertake your role in line with MB values and policies and procedures.
• To take responsibility for the operationalisation of Magic Breakfast's policies and practice in relation to safeguarding, risk management, health and safety and GDPR across the Operations team
• To uphold a culture that keeps children and young people at the heart and encourages our values of openness, collaboration, bravery, compassion and a solutions-focussed approach.
• Demonstrate an understanding of the charity and education sector along with a commercial awareness.
• Be a collaborative team player with the confidence to effectively contribute remotely across teams and departments.
• Competent with Microsoft programmes, specifically Excel. Experience of demand forecasting and planning
• Strong commercial acumen with experience of working in a commercial role.
• Experience of working within management roles and building leadership capabilities.
• Managing commercial stakeholders
• Data driven with experience of forecasting and using data to manage performance
Passion for MBreakfast'sast’s mission of ensuring that no child is too hungry to learn, as well as a shared commitment to our values and active contributor to our enabled and empowered culture
• Share a passion and commitment to Magic Breakfast's aim of alleviating morning hunger as a barrier to learning for children in the UK.
• Be willing to travel within the UK for meetings and other events.
• Commitment to equity, diversity and inclusion across your team to drive best in class performance
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