Account Executive/Account Director
2 weeks ago
PromptVoice is trading style of Premier Business Audio Ltd. PromptVoice sells a streaming music and messaging on hold service through the telecoms reseller channel (i.e. what callers to companies or contact centres hear when they are being queued or when placed on hold. Premier’s ‘Hosted on Hold’ service is globally innovative in that it enables different music and messaging to be played to each caller at the same time, turning on-hold and in-queue marketing into a powerful new tool that contact centre managers and marketing managers can use to meet their business goals. A global leader in its field, Premier employs approx. 50 staff, and provides services to thousands of companies worldwide, including BT, Elite Telecom, InterCall, RingCentral and Vodafone.PromptVoice is trading style of Premier Business Audio Ltd. PromptVoice sells a streaming music and messaging on hold service through the telecoms reseller channel (i.e. what callers to companies or contact centres hear when they are being queued or when placed on hold. Premier’s ‘Hosted on Hold’ service is globally innovative in that it enables different music and messaging to be played to each caller at the same time, turning on-hold and in-queue marketing into a powerful new tool that contact centre managers and marketing managers can use to meet their business goals. A global leader in its field, Premier employs approx. 50 staff, and provides services to thousands of companies worldwide, including BT, Elite Telecom, InterCall, RingCentral and Vodafone.
After signing partnership agreements with some key telephony platforms, PromptVoice is expanding its channel management team to make the most of the emerging market opportunity. The role is a classic channel sales and account management role that would suit a self-motivated and tech-savvy professional, especially one with a background in telephony or marketing software. Note that PromptVoice is creating a new market, so this is a concept sale rather than widget sale.
Research and network within the telecoms reseller community to identify prospects and make outbound prospecting calls to potential resellers
Achieve monthly sales targets (revenue, pipeline and activity based)
Identify partner opportunities through networking, online media forums and ongoing development of role
Liaise with internal operational staff to ensure the professional delivery of all services
Maintain accurate records of all activity on the company’s Hubspot and Filemaker CRM systems
Support our sales function and ongoing daily account administrative duties
Assist with testing new versions of the software
Business level fluency in one or more languages desirable but not essential
Knowledge and experience of channel development in SaaS in marketing, branding or customer experie
Good commercial awareness and negotiation skills
Excellent attention to detail planning and organisational skills
Microsoft Teams, or other Online meeting software (Cisco WebEx)
Job Position Type: Full-time
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