Channel Account Executive

2 weeks ago

Whitchurch Shropshire, United Kingdom BPL Business Media Ltd Full time

PromptVoice is trading style of Premier Business Audio Ltd. PromptVoice sells a streaming music and messaging on hold service through the telecoms reseller channel (i.e. what callers to companies or contact centres hear when they are being queued or when placed on hold. Premier’s ‘Hosted on Hold’ service is globally innovative in that it enables different music and messaging to be played to each caller at the same time, turning on-hold and in-queue marketing into a powerful new tool that contact centre managers and marketing managers can use to meet their business goals. A global leader in its field, Premier employs approx. 50 staff, and provides services to thousands of companies worldwide, including BT, Elite Telecom, InterCall, RingCentral and Vodafone.PromptVoice is trading style of Premier Business Audio Ltd. PromptVoice sells a streaming music and messaging on hold service through the telecoms reseller channel (i.e. what callers to companies or contact centres hear when they are being queued or when placed on hold. Premier’s ‘Hosted on Hold’ service is globally innovative in that it enables different music and messaging to be played to each caller at the same time, turning on-hold and in-queue marketing into a powerful new tool that contact centre managers and marketing managers can use to meet their business goals. A global leader in its field, Premier employs approx. 50 staff, and provides services to thousands of companies worldwide, including BT, Elite Telecom, InterCall, RingCentral and Vodafone.

About the Job:

After signing partnership agreements with some key telephony platforms, PromptVoice is expanding its channel management team to make the most of the emerging market opportunity. The role is a classic channel sales and account management role that would suit a self-motivated and tech-savvy professional, especially one with a background in telephony or marketing software. Note that PromptVoice is creating a new market, so this is a concept sale rather than widget sale.

Key Responsibilities:

  • Research and network within the telecoms reseller community to identify prospects and make outbound prospecting calls to potential resellers
  • Achieve monthly sales targets (revenue, pipeline and activity based)
  • Identify partner opportunities through networking, online media forums and ongoing development of role
  • Manage the relationship with PromptVoice Resellers and direct customers to develop revenue streams.
  • Train and encourage partner staff to promote the PromptVoice proposition to their customers.
  • Liaise with internal operational staff to ensure the professional delivery of all services
  • Maintain accurate records of all activity on the company’s Hubspot and Filemaker CRM systems
  • Give feedback on the PromptVoice proposition to assist with proposition development (functionality, positioning, pricing etc).
  • Work closely with our marketing department to refine marketing activities including Hubspot Inbound Marketing initiatives
  • Support our sales function and ongoing daily account administrative duties
  • Assist with testing new versions of the software
Skills / Experience Required:
  • Educated to A-level or degree standard or equivalent.
  • Business level fluency in one or more languages desirable but not essential
  • Telephony or marketing qualification
  • Knowledge and experience of channel development in UCaaS or other B2B telephony
  • Knowledge and experience of channel development in SaaS in marketing, branding or customer experie
  • Strong Relationship builder across technical and non-technical stakeholders
  • Excellent presentation skills
  • Good commercial awareness and negotiation skills
  • Self-starter and self-motivated to succeed
  • Excellent attention to detail planning and organisational skills
  • Knowledge of telephony operations and/or technologies
  • Hubspot or similar inbound marketing solutions
  • Microsoft Teams, or other Online meeting software (Cisco WebEx)
Job Position Type:

Full-time

Region:

South East England

Location:

Laverstoke Grange, Whitchurch, Hampshire, RG28 7PF

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