Account Manager/Executives

3 weeks ago

London, United Kingdom FDM Document Solutions Full time

FDM is one of the UK’s leading print and mail companies, providing comprehensive document solutions for public and private sector organisations. We are specialists in communication effectiveness, building customer performance whilst significantly reducing the costs of printing, mailing and postage. We achieve this through innovative thinking and new technology deployments to radically advance the way in which communications are carried out.
Account Executive
Position type: 12 months contract with opportunity to become permanent.
We wish to recruit a bright graduate to join our Service Delivery team. The successful candidate should have experience of managing jobs to tight timescales, upholding standard working procedures and delivering a high-quality service to both clients and internal teams. Knowledge of transactional/direct mail and an understanding of digital and litho printing would be extremely advantageous. You will be confident explaining complex matters to clients whether face to face, in writing or on the phone, able to quickly understand new concepts and have a keen eye for detail combined with high productivity levels.
As an Account Executive you will be the daily point of contact for your allocated clients and will be personally responsible for managing the clients’ established jobs in support of the Contract Managers, developing client relationships, and providing outstanding client service and support for all our products.
Subject to performance, hybrid working may be available upon successful completion of the probation period.
Outstanding time management ability, working to various deadlines with a high level of responsiveness.
Effective and professional communication skills on the telephone, via email and face to face.
Strong working knowledge of Outlook, Word, Excel.
If you have the relevant experience and wish to apply for this role, please send your CV and covering letter to: staff@fdmdocumentsolutions.STRICTLY NO AGENCIES OR PUBLICATIONS PLEASE.
Online Click on the title for the position you wish to apply for and complete the online application form.
Director, FDM Ltd, Unit 7, Segro Park Canning Town, 160 Bidder Street, London, E16 4ES.
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